1.8 Utilising the Call Centre
1.8.1 Leaving an Incoming Call Distribution Group (Log-in/
Log-out, Wrap-up)
You can control your status in an incoming call distribution
group. When in the Log-out mode, incoming calls to the
group will not ring at your extension. When you return, calls
will
again ring at your extension. (Default: Log-in) Even if your
extension is logged-in, you can have a specified time period
(wrap-up time) when you will not receive calls after complet-
ing a previous call. This time can be used for you to write a
report and so on.
You can also manually select "Not Ready" mode to tempo-
rarily leave a distribution group.