4.1 Troubleshooting
4.1.1 Troubleshooting
Troubleshooting
Problem Remedy
The telephone does not work properly.
• Confirm with your manager that your set-
tings are correct.
•
If the problem persists, consult your dealer.
The telephone does not respond when buttons are
pressed.
• The telephone is locked.
Unlock your telephone. ( 1.5.4 Pre-
venting Other People from Using Your Tele-
phone (Extension Dial Lock)
, 2.1.1 Extension
Control)
• Your telephone is connected to an eXtra De-
vice Port.
System programming is required. Consult
your dealer.
Some features do not work.
• System
management may restrict certain fea-
tures.
Consult your manager.
• The feature numbers have changed.
Confirm the revised number and try again.
Even though following the manual instructions,
none of the operations work when using a propri-
etary telephone.
• The Intercom line was not seized. The seized
line, when going off-hook, was changed by per-
sonal setting. ( 3.1.2 Settings on the Pro-
gramming Mode
)
In the manual, going off-hook means an In-
tercom line is seized.
If the setting has been changed, press the IN-
TERCOM button after going off-hook and follow
the instructions.
The parallelled single line telephones do not ring.
• "No ring" may be selected.
Change the setting to ring. ( 1.7.11 Setting
the Parallelled Telephone to Ring (Parallelled
Telephone)
)
The telephone does not work using the personal
settings or with other settings. (One-touch dial-
ling, forwarding destination, etc.)
• The extension line has been changed. The
previous telephone
’s settings have not been
cleared.
Clear the settings and then programme your
desired settings again. ( 1.7.13 Clearing
Features
Set at Your Extension (Extension Fea-
ture Clear), 3.1.1 Customising Your Phone (Per-
sonal Programming), 3.1.3 Customising the But-
tons)
202 User Manual
4.1.1 Troubleshooting