Using Bluetooth devices
Problem Cause/solution
I cannot copy phonebook entries
from a cellular phone.
R Confirm that the cellular phone supports Bluetooth wireless
technology.
R Confirm that the cellular phone supports the Phone Book
Access Profile (PBAP) or Object Push Profile (OPP)
specification.
R If the cellular phone is already connected to another Bluetooth
device such as a Bluetooth headset, turn it off or disconnect it
from the cellular phone.
R Someone is using a cellular line or headset. Try again later.
R Turn the cellular phone off, then turn it on and try again.
R If an entry is already stored in the unit’s phonebook, the entry
cannot be copied even by selecting another group.
R iPhone does not support individual phonebook copy.
I cannot have a conversation
using the headset.
or
I cannot connect my headset to
the base unit.
R Confirm that the Bluetooth wireless headset supports the
HeadSet Profile (HSP) specification.
R Your Bluetooth headset is not paired. Pair it (page 55).
R Turn your headset off, then turn it on and try again.
R If your headset is already connected to another Bluetooth
device such as your cellular phone, disconnect the headset
from your cellular phone, then perform the connecting
procedure from the base unit.
R Only 2 Bluetooth devices can be used with the unit at the same
time (for example, 2 cellular lines, or the headset and 1 cellular
line).
Noise is heard during a call on
the headset.
R A Bluetooth headset can communicate with the base unit within
a range of approximately 10 m (33 feet). The connection may
be subject to interference from obstructions such as walls or
electronic devices. Move closer to the base unit.
Some headset enhanced
features are not available.
R The base unit does not support enhanced features such as Last
number redial or Call reject.
An error tone is heard when I try
to program the Bluetooth feature.
R The Bluetooth feature cannot be accessed immediately after
connecting the AC adaptor to the base unit. Wait a few seconds
and try again.
R The headset has not connected to the base unit yet, even
though you performed the connecting procedure setting. Wait a
few seconds and try again.
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