Problem Cause/solution
App alert is not displayed or
announced.
or
Text message alert is not
displayed or announced.
R Confirm that the cellular phone supports the Message Access
Profile (MAP) specification to use text message alert feature.
R Confirm that the cellular phone supports the Serial Port Profile
(SPP) specification to use App alert feature.
R Confirm that the [Application Alerts manager] setting of your
Android phone is turned on.
R “Alert On/Off” is set to “Off”. Set it to “On” (page 54).
R “Voice alert” is set to “Off”. Set it to “On” (page 54).
R The Bluetooth device’s Bluetooth notifications setting is turned
off.
R The handset selected to display and/or announce alerts is in
use.
R The Bluetooth device or its corresponding cellular line is in use.
R Your cellular phone’s Bluetooth feature is turned off. Turn it on.
Answering system
Problem Cause/solution
The unit does not record new
messages.
R The answering system is turned off. Turn it on (page 57).
R The answering system does not answer or record calls from
cellular lines.
R The message memory is full. Erase unnecessary messages
(page 58, 59).
R The recording time is set to “Greeting only”. Change the
setting (page 63).
R Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system can
answer your calls. Change the unit’s number of rings setting
(page 62) to a lower value, or contact your phone service
provider.
R The answering system will not answer incoming calls while the
other devices such as headset or handsets are engaged in a
call.
I cannot operate the answering
system remotely.
R The remote access code is not set. Set the remote access code
(page 61).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 61).
R The answering system is turned off. Turn it on (page 62).
R You cannot operate the answering system when calling a
cellular phone paired to the base unit.
The unit does not emit the
specified number of rings.
R If the ring once setting is turned off (page 29), the number of
rings decreases by 1 from the specified number of rings.
For assistance, visit www.panasonic.ca/english/support
73
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