Panasonic KX-TG5521E

Panasonic KX-TG5521E

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Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save

them for future reference.

This unit is compatible with Caller ID. You must subscribe to the appropriate

service offered by your service provider/telephone company.

Before initial use, see “Getting

Started” on page 10.

Please access our online customer survey:

http://panasonic.net/pcc/tel/q

Operating Instructions

Model No. KX-TG5521E

KX-TG5522E

KX-TG5523E

Digital Cordless Answering System

Model shown is KX-TG5521.

TG5521E(e).book Page 1 Tuesday, March 16, 2010 7:47 AM

Table of Contents

Questions and Answers:

A
Ashley FernandezSep 9, 2025
Why is caller information not displayed on my Panasonic KX-TG5521E Answering Machine?
- U
  ucurrySep 9, 2025
  If caller information is not displayed on your Panasonic Answering Machine, you may need to subscribe to a Caller ID service. Contact your service provider for details. If connected to additional telephone equipment, remove it and plug the unit directly into the wall jack. If you use a DSL/ADSL service, connect a DSL/ADSL filter between the base unit and the telephone line jack. Also, other telephone equipment may be interfering with the unit, so disconnect it and try again.
M
Maria DelacruzAug 23, 2025
How to turn on Panasonic Answering Machine handset?
- P
  perezaliciaAug 23, 2025
  If the Panasonic Answering Machine handset does not turn on even after installing charged batteries, place the handset on the base unit or charger to turn it on.
G
Glenn ReevesAug 25, 2025
What to do if my Panasonic KX-TG5521E Answering Machine unit does not work?
- Q
  qrichardsonAug 25, 2025
  If your Panasonic Answering Machine unit does not work, ensure the batteries are installed correctly and fully charged. Check all connections. Try resetting the unit by unplugging the base unit’s AC adaptor, turning off the handset, reconnecting the adaptor, and then turning the handset back on. If the handset hasn't been registered to the base unit, register it.
A
andrew77Aug 27, 2025
How to fix a blank handset display on Panasonic KX-TG5521E?
- W
  waynevelasquezAug 27, 2025
  If the Panasonic Answering Machine handset display is blank, the handset may not be turned on. Turn the power on.
M
Monica GrayAug 27, 2025
Why I cannot make a call on my Panasonic KX-TG5521E Answering Machine?
- D
  Diana WolfAug 27, 2025
  If you cannot make a call on your Panasonic Answering Machine, ensure the handset is not too far from the base unit and move closer. Check if another unit is in use or if the answering system is active, and wait before trying again. Also, verify that the key lock feature is turned off.
M
Michael ReynoldsAug 29, 2025
How to fix Panasonic KX-TG5521E Answering Machine handset not ringing?
- A
  Amy LeeAug 29, 2025
  If the handset does not ring on your Panasonic Answering Machine, the ringer volume may be turned off. Adjust the ringer volume.
B
Brittany VegaSep 17, 2025
How to fix time shift on Panasonic Answering Machine?
- K
  Kevin TuckerSep 18, 2025
  If the time on your Panasonic Answering Machine has shifted, incorrect time information from incoming Caller ID may be changing the time. Set the time adjustment to “Manual” (off).
A
Abigail HernandezSep 22, 2025
What to do if liquid entered Panasonic KX-TG5521E Answering Machine?
- Y
  yrussellSep 22, 2025
  If liquid or other form of moisture has entered the handset/base unit of your Panasonic Answering Machine, disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorised service centre.
H
Heather BrownSep 8, 2025
What does '_' displayed on Panasonic KX-TG5521E mean?
- C
  Cheryl WeaverSep 8, 2025
  If '_' is displayed on your Panasonic Answering Machine, the handset is too far from the base unit. Move closer. Also, check if the base unit’s AC adaptor is properly connected and reconnect it if necessary. The handset might not be registered to the base unit, so register it. If you have one touch eco mode activated, it reduces the range of the base unit in standby mode, so turn eco mode off if needed.
N
Nicholas BrooksSep 4, 2025
How to fix noise or sound cutting in and out on Panasonic KX-TG5521E Answering Machine?
- A
  Adam DavisSep 5, 2025
  If you are experiencing noise or sound cutting in and out on your Panasonic Answering Machine, you might be using the handset or base unit in an area with high electrical interference. Try repositioning the base unit and using the handset away from sources of interference. Also, move closer to the base unit. If you use a DSL/ADSL service, consider connecting a DSL/ADSL filter between the base unit and the telephone line jack. As a last resort, try resetting the unit by unplugging the base unit’s AC adaptor, then reconnecting it.

Panasonic KX-TG5521E Specifications

General

Number of Handsets	1
Answering Machine	Yes
Answering Machine Recording Time	18 minutes
Caller ID	Yes
Display	LCD
Maximum DECT Handsets Supported	6
GAP Compatible	Yes
Number of Mailboxes	1
Remote Access	Yes
Call Waiting Caller ID	Yes
Handset Speakerphone	Yes
Base Speakerphone	No
Intercom	Yes
Expandable	Yes
Power Source	AC adapter
Type	Cordless
Phonebook Capacity	50 entries

Summary

Introduction

Model Composition

Details the parts included for different models.

Accessory Information

Lists the supplied accessories for each model.

General Information

Provides general product usage and compliance details.

Important Information

Safety Precautions

Essential guidelines to prevent injury and property loss during use.

Key Safety Instructions

Basic safety precautions when using the product.

Optimizing Performance

Tips for best base unit location and avoiding noise.

Product Specifications

Technical details like frequency range, power, and operating conditions.

Getting Started

Setting Up the Device

Connects the base unit, installs batteries, and charges the handset.

Notes During Setup

Important considerations for connections, power failures, and battery care.

Device Controls and Display

Identifies handset and base unit controls and display icons.

Initial Settings

Covers power on/off, language, date, and time settings.

One Touch Eco Mode

Explains how to activate eco mode to reduce transmission power.

Making and Answering Calls

Making Calls

Instructions for dialing numbers, using speakerphone, and redial.

Answering Calls

Steps to receive and end incoming calls.

Call Features

Covers hold, mute, recall/flash, and call waiting functions.

Key Lock Functionality

How to lock and unlock the handset keypad to prevent accidental use.

Phonebook Management

Handset Phonebook

Adding, editing, and finding entries in the phonebook.

Copying Phonebook Entries

Transferring phonebook entries between handsets.

Programming Features

Programmable Settings Menu

Overview of customizable features accessible via menus.

Direct Command Programming

Using codes for direct access to programming features.

Special Programming Options

Setting alarms, changing handset names, and call barring.

Unit Registration

Adding or removing handsets and changing base unit PIN.

Caller ID Service

Using Caller ID Features

How Caller ID displays incoming call information.

Caller List Management

Viewing and interacting with the list of received calls.

Answering System

Answering System Operation

Turning the system on/off and call screening feature.

Greeting Message Management

Recording or using pre-recorded greeting messages.

Listening to Messages

Accessing new and old messages via base unit or handset.

Answering System Settings

Adjusting number of rings and recording time.

Voice Mail Service

Voice Mail Service Explanation

Explains the provider-offered automatic answering service.

Intercom and Locator Functions

Intercom Calls

How to make and receive calls between handsets.

Call Transfer and Conference

Managing calls between handsets and outside parties.

Handset Locator

Using the base unit to find a misplaced handset.

Useful Information

Character Entry Guide

Explains how to enter text and numbers using dial keys.

Error Messages and Solutions

Lists common error messages and their causes/solutions.

Troubleshooting Common Issues

Resolving problems with handset, dial tone, display, and programming.

Conditions of Guarantee

Terms and conditions of the product warranty.

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