Useful Information
49
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Caller ID
I cannot make a call. L The handset is too far from the base unit.
Move closer and try again.
L Another unit is in use. Wait and try again later.
L Answering system is being used. Wait and try
again later.
L The key lock feature is turned on. Turn it off
(page 20).
Problem Cause/solution
Caller information is not
displayed.
L You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is slow to
display.
L Depending on your service provider/
telephone company, the unit may display the
caller’s information at 2nd ring or later.
L Move closer to the base unit.
Time on the unit has shifted. L Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to off (page 27).
Problem Cause/solution
TG8021E(e).book Page 49 Friday, June 13, 2008 1:19 PM
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