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Panasonic KX-TG8021E

Panasonic KX-TG8021E
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This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please read these operating instructions before using the unit and save
them for future reference.
Charge the batteries for about 7 hours before initial use.
Operating Instructions
Model No.
KX-TG8021E
Digital Cordless Answering System
KX-TG8022E
KX-TG8023E
KX-TG8024E
Model shown is KX-TG8021.
TG8021E(e).book Page 1 Friday, June 13, 2008 1:19 PM

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Panasonic KX-TG8021E Specifications

General IconGeneral
TypeCordless Telephone
Number of Handsets1
Answering MachineYes
Caller IDYes
DisplayLCD
SpeakerphoneYes
DECT TechnologyYes
Frequency1.9 GHz
RangeUp to 300 meters outdoors, 50 meters indoors
Call WaitingYes
IntercomYes
Headset JackYes
Backlit DisplayYes

Summary

Panasonic Digital Cordless Answering System

Product Information and Composition

Accessory Information

Sales and Support Information

Safety and Installation Guidelines

Important Safety Instructions

Base Unit Placement for Best Performance

Environmental and Care Guidelines

Preparation - Control Overview

Base Unit and Handset Controls Identification

Identification and description of all buttons and indicators on the base unit and handset.

Preparation - Navigation and Display

Using the Navigator Key and Soft Keys

Explanation of navigating menus and using soft keys with the display.

Handset Display Icons and Meanings

Explains various icons and their meanings displayed on the handset screen.

Preparation - Connections

Connecting the Base Unit to Power and Line

Step-by-step guide for connecting the base unit to power and the telephone line.

Preparation - Battery and Charger

Battery Installation and Replacement Guidelines

Crucial information for installing and replacing batteries correctly.

Preparation - Battery Charging

Initial Battery Charge Instructions

Instructions for charging the handset batteries for initial use and ongoing maintenance.

Preparation - Battery Status and Screen Saver

Understanding Battery Level Indicators and Performance

Explanation of battery level indicators and expected performance.

Screen Saver Mode and Wall Mounting

Details on screen saver activation and steps for wall mounting the base unit.

Preparation - Unit Setup and Symbols

Symbols Used in Operating Instructions

Glossary of symbols and their meanings used throughout the manual.

Powering the Unit On and Off

Step-by-step instructions for powering the unit on and off.

Initial Unit Setup: Display Language

Guide to setting the display language and recovery steps if language is unreadable.

Preparation - Date and Time Settings

Date and Time Configuration Steps

Instructions for setting the unit's date and time, including correction and power failure notes.

Making Calls Overview

Basic Call Making Procedures

Instructions on how to make calls, use the speakerphone, and adjust volume.

Redial List and Pause Functionality

Steps to use redial list, edit entries, and use pause for PBX/long-distance calls.

Answering Calls and Call Features

Answering Calls and Basic Handset Features

Guide to answering calls, using auto talk, and adjusting ringer volume.

Advanced Call Features During Conversation

Details on mute, recall/flash, call waiting, and voice enhancer functions.

Advanced Call Management

Call Share, Call Privacy, and Key Lock

How to join calls, enable privacy, and lock/unlock the handset.

Handset Phonebook Operations

Adding and Categorizing Phonebook Entries

How to add, edit, and categorize entries in the handset phonebook.

Finding and Calling Phonebook Contacts

Methods to find and call contacts from the phonebook using scrolling or character search.

Advanced Phonebook Features

Searching, Editing, and Erasing Entries

Steps to find entries by category, modify contact details, and delete entries.

One-Touch Dialing Setup and Usage

How to assign entries to speed dial keys and make calls using them.

Phonebook Data Transfer

Chain Dial Functionality

Feature allowing dialing of stored numbers during an active call.

Copying Phonebook Entries Between Handsets

How to copy single or all phonebook entries to another compatible handset.

Programmable Settings Overview

Navigating Programming Menus

General steps for navigating through the unit's programming menus.

Handset and Base Unit Settings

Handset Setup Options

Customization options for handset display, language, and sound settings.

Base Unit Setup Options

Settings for base unit volume, recall/flash, PIN, and repeater mode.

Special Programmable Settings

Memo Alarm Setup

Instructions for setting memo alarms with text and different alarm options.

Time Adjustment via Caller ID

How to set automatic time adjustment using Caller ID service data.

Night Mode Configuration

Night Mode Operation and Settings

How to set up night mode to prevent calls during specific hours and configure exceptions.

Base Unit PIN and Unit Registration

Changing the Base Unit PIN

Steps to change the Personal Identification Number for the base unit and what to do if forgotten.

Registering Handsets and Base Units

Information on registering additional handsets and base units to expand system coverage.

Managing Unit Registrations

Registering a Handset to a Base Unit

How to register a handset to a base unit, especially if it's not working.

Deregistering Handsets and Base Units

Steps to remove a handset's registration from the base unit or vice versa.

Extending Base Unit Range

Using a DECT Repeater for Range Extension

How to use a DECT repeater to extend the signal range of the base unit.

Setting the Repeater Mode

Instructions for enabling or disabling the DECT repeater mode.

Using Caller ID Service Features

Caller ID Features and Display Information

How caller information is displayed and special indicators like missed calls.

Phonebook Name Display and Category Settings

How stored names appear and how to assign categories for custom ringtones/colors.

Managing the Caller List

Caller List Viewing and Interaction

Instructions for viewing, calling back, editing, erasing, and storing caller list entries.

Answering System Overview and Control

Answering System Functionality and Memory

Overview of the answering system's capabilities, recording, and memory capacity.

Turning the Answering System OnOff

How to turn the answering system feature on and off using both the base unit and handset.

Call Screening Functionality

How to listen to incoming messages in real-time and adjust volume.

Greeting Message Operations

Recording and Using Greeting Messages

Instructions for recording a custom greeting message or using the default one.

Playing Back and Erasing Greeting Messages

Steps to playback and delete greeting messages.

Listening to Messages via Base Unit

How to listen to recorded messages using the base unit controls.

Managing Recorded Messages

Operating the Answering System with Handset Keys

Detailed operations for managing messages and settings using handset keys.

Erasing All Recorded Messages

How to clear all recorded messages from the system.

Listening to Messages via Handset

How to access and listen to recorded messages using the handset.

Remote Operation and Access Code

Setting a Remote Access Code

How to set a secure remote access code for external control.

Using the Answering System Remotely

Step-by-step guide to operating the answering system from an external phone.

Remote Commands and System Settings

Remote Commands for Answering System

List of dial key commands for controlling the answering system remotely.

Setting Number of Rings Before Answering

How to adjust the number of rings before the unit answers calls.

Answering System Settings Customization

Caller Recording Time Settings

How to set the maximum recording time per caller or use greeting-only mode.

Call Screening Feature Configuration

How to enable or disable the call screening feature.

Understanding Voice Mail Service

Voice Mail Service Provided by Provider

Explanation of voice mail service provided by the telephone company.

Intercom Calls and Call Transfers

Making and Answering Intercom Calls

Instructions for making and answering intercom calls between handsets.

Transferring Calls and Establishing Conference Calls

How to transfer calls between handsets and set up conference calls.

Advanced Intercom and Locator Features

Transferring Calls Without Speaking

How to transfer an outside call to another handset without prior announcement.

Handset Locator Functionality

How to locate a misplaced handset by using the paging function.

Character Entry and Modes

Using Dial Keys for Character Entry

Guide to using the dial keys for entering text and numbers in various modes.

Available Character Entry Modes

Explanation of different character entry modes like Alphabet, Numeric, Greek.

Error Message Troubleshooting

Common Error Messages and Solutions

Troubleshooting guide for common error messages displayed on the unit.

General Troubleshooting

Troubleshooting Unit Operation Issues

Solutions for common operational problems with the unit.

Troubleshooting Programming and PIN Issues

Resolving Display Language and Registration Problems

Troubleshooting steps for programming issues, registration failures, and PIN problems.

Troubleshooting Battery and Call Issues

Battery Recharge and Handset Indicator Troubleshooting

Troubleshooting battery recharge issues and indicators.

Call Making and Intercom Problem Solutions

Solutions for issues related to call making, intercom, and ringing.

Troubleshooting Call and Caller ID Issues

Resolving Issues with Making Calls

Troubleshooting steps for inability to make outgoing calls.

Caller ID Information Display Problems

Solutions for problems related to Caller ID information display.

Answering System Troubleshooting

Troubleshooting Answering System Functionality

Troubleshooting common problems with the answering system functionality.

Product Specifications

Technical Specifications of the System

Technical specifications of the digital cordless answering system.

Guarantee Conditions

Product Guarantee Terms and Conditions

Details of the product guarantee, terms, and exclusions.

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