4 Feature Manual
Table of Contents
1 Voice Processing System Overview .....................................................7
1.1 What is a VPS? .................................................................................................................8
1.1.1 Introduction to VPS Features .............................................................................................8
1.1.2 Basic Features ...................................................................................................................8
1.2 System Administration, Management, and Use ............................................................9
1.2.1 System Administration .......................................................................................................9
1.2.2 System Management .........................................................................................................9
1.2.3 Subscriber Use...................................................................................................................9
2 Features ................................................................................................11
2.1 PBX Integration Features ..............................................................................................12
2.1.1 Integration Types..............................................................................................................12
2.2 System Features ............................................................................................................14
2.2.1 Alternate Extension Group...............................................................................................14
2.2.2 Auto Forwarding ...............................................................................................................14
2.2.3 Automated Attendant .......................................................................................................15
2.2.4 Broadcasting Messages...................................................................................................15
2.2.5 Busy Coverage Mode.......................................................................................................16
2.2.6 Call Services ....................................................................................................................17
2.2.7 Call Transfer to Outside....................................................................................................17
2.2.8 Caller ID Call Routing (APT/DPT Integration Only)..........................................................18
2.2.9 Caller ID Screening (APT/DPT Integration Only) .............................................................18
2.2.10 Caller Name Announcement—Personal (APT/DPT Integration Only) .............................19
2.2.11 Caller Name Announcement—System (APT/DPT Integration Only) ...............................19
2.2.12 Class of Service (COS)....................................................................................................20
2.2.13 Company Greeting ...........................................................................................................21
2.2.14 Company Name ...............................................................................................................21
2.2.15 Covering Extension ..........................................................................................................22
2.2.16 Custom Service................................................................................................................22
2.2.17 Daylight Saving Time Assignment....................................................................................23
2.2.18 Dialing by Name...............................................................................................................23
2.2.19 DID Call Routing (DPT Integration Only) .........................................................................24
2.2.20 E-mail Integration .............................................................................................................24
2.2.21 Extension Group ..............................................................................................................26
2.2.22 Fax Management .............................................................................................................26
2.2.23 Hold..................................................................................................................................26
2.2.24 Holiday Service ................................................................................................................27
2.2.25 Intercom Paging (APT/DPT Integration Only) ..................................................................27
2.2.26 Interview Service..............................................................................................................28
2.2.27 List All Names ..................................................................................................................28
2.2.28 Logical Extension (All Calls Transfer to Mailbox) .............................................................29
2.2.29 Message Delivery, Internal...............................................................................................29
2.2.30 Message Reception Mode ...............................................................................................30
2.2.31 Message Waiting Notification—Device ............................................................................30
2.2.32 Message Waiting Notification—Lamp ..............................................................................31
2.2.33 Multilingual Service ..........................................................................................................32
2.2.34 No Answer Coverage Mode .............................................................................................32