Panasonic WV-SPN531

17
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the
table or a problem is not described below.
Symptom Cause/solution
Reference
pages
Power is not turned
on.
When using a PoE device for power supply
•ArethePoEdeviceandthenetworkconnectorcon-
nected using a LAN cable (category 5 or better)?
Check whether the connection is appropriately established.
•DependingonthePoEdevice,thepowersupplywill
stop when the demanded power exceeds its total
power limit for all PoE ports.
Refer to the operating instructions of the PoE device
in use.
•Whenconnectingbothofthe12VDCpowersupply
and the PoE device for power supply, the network
connection may not be established.
Turn down the power supply from the PoE device.
Installation
Guide
When using DC power supply
•Isthe12VDCpowercordplug(accessory)firmly
inserted into the 12 V DC power terminals of the
camera?
Confirm the power plug is firmly connected.
•IstheACadaptorinusecompliantwiththe
Specifications?
Check the Specifications regarding AC adaptor.
The LINK indicator
does not light in
orange even when
the network cable is
connected to the
camera.
•IstheLANcableconnectedappropriately?
Connect the LAN cable appropriately.
•Isthehuborrouterconnectedtothecameraoperat-
ing appropriately?
Check if the hub or router in use is operating appropriately.
•Isn'ttheLANcableconnectedtothecamerabroken?
Replace the cable with another one.
Installation
Guide
SD ERROR/ABF indi-
cator lights red
•Isn’tthewriteprotectswitchoftheinsertedSDmem-
ory card set to “LOCK”?
Unlock the write protect switch of the SD memory
card.
•Hasn'ttheinsertedSDmemorycardbeenformatted
on a PC?
Use an SD memory card formatted on the camera.
Or install the software to format the SD memory card
on the PC. Refer to our website
(http://security.panasonic.com/pss/security/support/
info.html) for further information about the supported
software.
•Isn'ttheinsertedSDmemorycardfaulty?
Replace the card with a normal one.
Operating
Instructions
(included in
the
CD-ROM)
Troubleshooting