Pantum BM5100 Series - Routine Maintenance Procedures; Printer Cleaning Procedures

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14.1.3. Duplex Unit Jam

1. Remove the duplex printing unit from the back of the printer.

2. Remove the jammed paper from the duplex unit.

Main Page

Table of Contents10
Before Using the Printer14
Product Series Introduction14
Supplied Accessories15
Product View16
Laser Toner Cartridge19
Control Panel20
Home Screen21
Touch Screen Button22
Function of Power Indicator23
Paper and Print Media24
Paper Specification24
Special Paper25
Non-Printing Area and Non-Scanning Area26
Loading Paper27
Load Paper in Automatic Tray27
Load Paper in Multi-Purpose Tray29
Load Paper in Optional Tray31
Paper and Manuscript Use Process33
Scanning with Tablet34
Scan with the Automatic Document Feeder (ADF)37
Driver Installation and Uninstallation38
How to Install Windows Printer Driver38
One-Click Installation38
Manual Installation53
Method of Driver Unistallation60
Macos System Driver Installation60
Driver Installation60
Add Printer to Macos System63
Add up the Printer Via USB63
Add up the Printer Via Wireline Connection63
Add up the Printer Via Wireless Connection63
Add Airprint Printer64
Wired Network Setup (Applicable to Wired Network Models)65
Set IP Address65
Automatic Setting65
Manual Setting65
Wireless Network Setup (Applicable to Wi-Fi Models)66
Basic Structure Mode66
Wireless Network Setup Tools66
Wi-Fi Protected Setup (WPS) Setup69
How to Disable the Wi-Fi Network Connected70
Wi-Fi Direct Mode70
Preliminary Preparations70
Wi-Fi Direct Connection70
How to Disable the Wi-Fi Direct72
How to Switch Wireless Frequency72
Wireless Network Setup Faqs72
Web Server74
Visit the Embedded Web Server74
Use Web Server to Manage Printer74
IP Address Setup75
Wireless Settings76
Machine Setup77
Recover Factory Settings Via Web Server80
Print81
Print Function81
Printing Method82
Paper Size and Type82
Paper Source83
Print Settings85
Setting the Printing Parameters85
Automatic Two-Sided Printing85
Fine Mode Printing90
Booklet Printing90
Mute Printing92
Auto Shut-Off Setting93
Open Help Document94
USB Print95
Secure Printing96
Cancel Printing98
Copying99
Copying Function99
Copying Method99
Copying Cancel99
Common Copying Setting99
Image Quality100
Intensity100
Resizing100
Multipage100
Clone101
Poster102
Collated Copy102
Duplex Copy102
Watermark103
ID Copy Setting103
Arrangement Mode104
Intensity104
Paper Dimension105
Receipt Setting105
Intensity105
Paper Setting105
Scan106
Scanning Mode106
Windows System Scan106
Macos System Scan114
Push Scan118
Scanning Function122
Cancel Scan Job123
Fax124
Connect Devices124
Fax Settings124
Fax Functions125
Send Fax125
Receive Fax126
Set the Compatibility of Interference Voip Telephone Line127
Other Fax Functions127
PC-Fax128
Sending Fax with PC-Fax128
Mobile Print/Scan/Fax130
Pantum" APP130
Operating Systems Supported130
How to Download Pantum App130
How to Use this "Pantum" APP130
Mopria Mobile Print131
How to Download Mopria Print Service131
Preliminary Preparations131
How to Use Mopria Mobile Printing131
NFC Label132
Preliminary Preparations132
How to Print132
Airprint Mobile Print133
Operating Systems Supported by Airprint Mobile Print133
Preliminary Preparations133
How to Use Airprint Mobile Printing133
General Settings134
System Settings134
Ink Saving Setting134
Language Setting135
Restore Factory Settings135
Sleep Time Setting136
Mute Printing136
Print a Page for Clean & Fix137
Auto Shut-Off Setting137
Sound/Volume138
Time/Date138
Network Settings139
Network Information139
Print Information Report140
Consumable Information140
Configure the E-Mail Address Book141
Configure the FTP Address Book141
Configure SMB Address Book141
Online Upgrade142
Routine Maintenance143
Cleaning the Printer143
Toner Cartridge and Drum Component Maintenance148
About Toner Cartridge and Drum Component Component148
Replace Toner Cartridge and Drum Component149
Installing and Removing the Optional Tray154
Installing Optional Tray154
Removing the Optional Tray156
Updating the Optional Tray Status157
Troubleshooting158
Cleaning Jammed Paper158
Middle Jam158
Paper Jam in the Fuser Unit161
Duplex Unit Jam165
A Paper Jam Occurs on the Automatic Document Feeder (ADF)167
Paper Jam of Auto Feed Tray169
Paper Jam of Multi-Purpose Tray170
Paper Jam of Optional Tray171
Software Failure174
Error Message175
Common Troubleshooting176
Common Trouble176
Image Defects178
Fax Faults181
Product Specifications183
Overview of the Specifications183
Print Specifications184
Copy Specifications184
Scan Specifications185
Fax Specification185

Pantum BM5100 Series - Routine Maintenance Procedures; Printer Cleaning Procedures

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