Pantum BM5100 Series User Manual

165
14.4.2. Image Defects
Problem
Cause
Solution
The printout is
whitish or light
• The print media does not meet the
usage specifications, for
example the media is damp or too
rough.
• The resolution in the print program is
set too low, concentration setting is too
low, or toner saving mode is ticked.
• Toner cartridge is damaged.
• Toner is low.
• Please use proper print media
within the specification range.
• Set the resolution and
concentration setting of program, or
cancel ticking the save toner mode.
• It is suggested to replace the
original toner cartridge.
Toner spots
• Dirty toner cartridge or toner leakage.
• Toner cartridge is damaged.
• The print media that does not meet
usage specification is used. For
example, the media is damp or too
rough.
• The paper path is dirty.
• If toner spots appear when copying
and scanning, the platen glass may be
dirty.
• The scanner is dirty or damaged.
• It is suggested to replace the
original toner cartridge.
• Please use the print media within
the specification range.
• Clean the paper path.
• Clean the platen glass.
White spots
• The print media that does not meet
usage specification is used. For
example, the media is damp or too
rough.
• The paper path is dirty.
• Inner damage of toner cartridge.
• The reflective glass of the laser inside
the printer is dirty.
• Please use the print media within
the specification range.
• Clean the paper path.
• It is suggested to replace the
original toner cartridge.
• Please clean the LSU lens.
Toner comes off
• The print media that does not meet
usage specification is used. For
example, the media is damp or too
rough.
• The printing paper medium set and
paper medium placed are not
consistent.
• The inside of the printer is dirty.
• Toner cartridge is damaged.
• The parts inside the printer are
damaged.
• Please use printing medium within
the specification scope, and use
manual feed tray for printing in case
of special medium.
• Please print with corresponding
paper medium.
• Clean the inside of the printer.
• It is suggested to replace the
original toner cartridge.

Pantum BM5100 Series Specifications

General

Print Technology	Monochrome Laser
Processor	600 MHz
Memory	512 MB
Operating Systems Compatibility	Windows, Mac OS, Linux
Print Resolution	1200 x 1200 dpi
First Print Out Time	6.9 seconds
Duplex Printing	Automatic
Connectivity	USB, Ethernet
Paper Input Capacity	250 sheets
Output Capacity	150 sheets
Media Types	Plain, Thick, Thin, Cardstock, Label
Media Sizes	A4, A5, A6, B5, Letter, Legal, Executive
Media Weight	60 to 163 g/m²