Pantum BM5100 Series User Manual

166
Black vertical stripes
• Dirty toner cartridge.
• Damaged inner parts of toner
cartridge.
• The reflective glass of the laser inside
the printer is dirty.
• The paper path is dirty.
• If black vertical stripes appear when
copying or scanning, the scanner or the
platen glass may be dirty.
• Scanner Light bulb has smudges.
• The scanner is damaged.
• Clean or replace toner cartridge
• Clean the mirror of the laser at the
back of the printer.
• Clean the feed path of printer.
• Clean the scanner or the platen
glass.
• Please use the “Clean & Fix”
function to clean the fuser unit of the
printer.For how to print, see “Print a
Page for Clean & Fix”.
Black
background(gray
background)
• The print media that does not meet
usage specification is used. For
example, the media is damp or too
rough.
• Dirty toner cartridge
• Damaged inner parts of toner
cartridge.
• The paper path is dirty.
• The transfer voltage inside the printer
is abnormal.
• Scanning exposure.
• If black background or gray
background appears when copying and
scanning, the platen glass may be dirty.
• Please use the print media within
the specification range.
• Clean or replace toner cartridge
• Clean the paper path inside the
printer.
• Please close the cover on the
manuscript, and then carry out
copying and scanning.
• Clean the platen glass.
Cyclical traces
appear
• Dirty toner cartridge.
• Damaged inner parts of toner
cartridge.
• The fuser component is damaged.
• Clean or replace toner cartridge
• Please contact customer services
center to replace to a new fuser
assembly.
Skewed pages
• The printer paper isn’t put properly.
• The feed channel of the printer is dirty.
• Make sure the print paper is placed
correctly.
• Clean the paper path inside the
printer.
Wrinkled paper
• The printer paper isn’t put properly.
• The print media does not meet the
usage specification.
• The feed channel of the printer is dirty.
• The fuser component is damaged.
• Make sure the print paper is placed
correctly.
• Please use print media within the
specification range.
• Clean the paper path inside the
printer.
• Please contact customer services
center to replace to a new fuser

Pantum BM5100 Series Specifications

General

Print Technology	Monochrome Laser
Processor	600 MHz
Memory	512 MB
Operating Systems Compatibility	Windows, Mac OS, Linux
Print Resolution	1200 x 1200 dpi
First Print Out Time	6.9 seconds
Duplex Printing	Automatic
Connectivity	USB, Ethernet
Paper Input Capacity	250 sheets
Output Capacity	150 sheets
Media Types	Plain, Thick, Thin, Cardstock, Label
Media Sizes	A4, A5, A6, B5, Letter, Legal, Executive
Media Weight	60 to 163 g/m²