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• Data cable of the device is
not properly connected.
• The scan driver is installed
incorrectly.
• The LCD screen prompts
error messages.
• Ensure proper connection of the
data cable.
• Reinstall the scan driver.
Problems
with Paper
Handling
• The printer paper isn’t put
properly.
• The print media is beyond
the usage specification
range.
• The pickup roller is dirty.
Too many papers in paper
tray.
Please install printing medium
correctly; please print with manual
feed tray if special printing medium
is used to print.
• Please use the print media within
the specification range.
• Please clean the pickup roller.
Take the excessive papers out from
paper tray; please print with manual
feed tray if special printing medium
is used to print.
Too many papers in paper
tray.
• The print media is beyond
the usage specification
range.
• There is foreign matter in
the feed channel.
• The pickup roller is dirty.
• Internal parts failure.
Take the excessive papers out from
paper tray; please print with manual
feed tray if special printing medium
is used to print.
Take the excessive papers out from
paper tray; please print with manual
feed tray if special printing medium
is used to print.
• Clean the paper path.
• Please clean the pickup roller.
• Excessive static electricity
on the print media.
• The print media is damp or
sticks together.
• Internal parts failure.
• Re-separate the print media to
eliminate some static electricity. It
is suggested that you use the
recommended print media.
Separate the print media or use
better quality and dry print media..
• If the trouble still can not be shooted after the above operations, please contact
Pantum Customer Service.
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