PARAMOUNT BED CA-53380 - After-Sales Service and Support

PARAMOUNT BED VIETNAM CO., LTD
Lot H-1, Long Duc Industrial Park, Long Duc
Ward, Long Thanh District, Dong Nai Province,
Vietnam
Tel: +84-251-368-1181
[Location in Japan]
[Location in China]
PARAMOUNT BED CO., LTD.
14-5, 2-chome, Higashisuna, Koto-ku,
Tokyo, 136-8670, Japan
TEL : +81-(0)3-3648-2961
FAX : +81-(0)3-3648-5781
PARAMOUNT BED (CHINA) CO., LTD.
Plot A-105, Wuxi National Hi&New Tech
Industrial Development Zone, Wuxi, Jiangsu,
214028, China
Tel : +86-510-85323205
FAX : +86-510-8532-3212
[Location in Vietnam]
[Location in India]
PARAMOUNT BED INDIA PVT. LTD.
Plot Number 430, Sector 8, IMT Manesar, 122050
Gurugram, Haryana, INDIA
Tel : +91-124-4205748
60
1.When requesting repairs
First check the items described in “12. TROUBLESHOOTING” (p. 51, 52) in this instruction manual.
If the problem persists, disconnect the bed's power plug from the power outlet and contact
Paramount Bed or your distributor.
 Details necessary when requesting repair
・Product name, model number
・Product ID label number (see p.52)
・Date of purchase
・Details of fault or problem (please provide as much detail as possible)
・Your name, organization, address, and phone number
 Consumable parts
Mattress, casters, handheld controller, battery, the rubber parts are consumable parts.
2.Minimum stock availability period
Paramount Bed keeps replacement parts (necessary to maintain bed performance) in stock for at least
8 years after the discontinuation of production.
3.Questions regarding after-sales service
For any queries, please feel free to contact your distributor or to the following address.
Website: https://www.paramount.co.jp/english/
AFTER-SALES SERVICE
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●Serial number
●Batch code
●Date of Manufacturer
●Authorised representative
in the european community
●Manufacturer