Troubleshooting
problems solutioNs
No sound is coming
through the Parrot DS1120.
- Check that your device supports the Bluetooth A2DP profile and the source role.
- If your audio player is a PC, Check that the «Sound playback» option is set to
«Highquality Bluetooth Audio». You can find this option by selecting
Start/Settings/Control panel/Sound and Audio Devices/ Audio on your computer.
- Check the volume of the speakers
I cannot connect my
audio player to the Parrot
DS1120.
- Hold down the Configuration button on the Parrot DS1120 for two seconds,
then restart the search and connect.
I used a Jack audio cable
to connect
my audio player,
but I get no sound.
- Check that the jack audio cable is properly plugged in to the Parrot DS1120 and
audio player.
- Check that there is no Bluetooth connection with an audio player.
The Bluetooth connection will take priority over the Jack connection.
- Check the volume of the speakers.
My Parrot DS1120 makes a
noise when
I use a jack audio cable.
- Check that the jack audio cable is properly plugged
in to the Parrot DS1120 and audio player.
When I watch a video,
the sound from the Parrot
DS1120 is not synchronised
with the image.
- Use the Parrot Audio Configuration Tool to check that your system’s audio delay
is correctly configured for this type of use.