ParTech ASLD2200 - 14 Technical Support; Returning Equipment for Repair

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ASLD2200 - Instruction Manual

14 Technical Support

Technical Support is available by phone, fax, or email, the details of which are shown below.

• Phone: +44 (0) 1726 879800

• Fax: +44 (0) 1726 879801

• Email: techsupport@partech.co.uk

• Website: www.partech.co.uk

To enable us to provide quick and accurate technical support please have the following information ready when you

• Serial Number or original purchase details

• Sensor Type, and Serial Number

• Application details

• Description of fault

14.1 Returning Equipment for Repair

If equipment needs to be returned to Partech for repair or service the following address should be used:

SERVICE DEPARTMENT

PARTECH INSTRUMENTS

ROCKHILL BUSINESS PARK

HIGHER BUGLE

ST AUSTELL

CORNWALL

PL26 8RA

UNITED KINGDOM

Please include the following information with the returned equipment. Also ensure that sensors are adequately

protected for transportation (Advice on packing can be provided by our service department).

• Contact name and phone number

• Return address for equipment

• Description of fault or service required

• Any special safety precautions because of nature of application

103370IM Issue 10 Date 19/03/2018 Page 27 of 30