Pelpro PPC90 - Alarm Codes and Solutions

PelPro Cast Pellet Stove • 7093-600 • 07/13/16pelprostoves.com 2 5
Troubleshooting
Troubleshooting
Alarm Possible Cause Corrective Action
Fuel Feed Alarm
Errror Number 1
No fuel is delivered to the repot to sustain ame
Hopper empty (most likely)
Auger Jam (next likely)
N o vacu u m
H opper li d open
F lame i s evi d en t b u t th e exh au st prob e i s n ot ab le
to recog n i ze th e h ot exh au st temperatu re
E xh au st prob e n ot attach ed to ou tlet
E xh au st path i s d i rty
F i ll th e h opper, i n spect th e f eed tu b e f or j ams,
inspect the venting and rebox for obstructions and
clean i f n ecessary , i n spect th e exh au st b low er to
make su re i t ru n s, or close th e h opper li d .
Inspect and clean the exhaust outlet, rebox, repot,
and behind the bafes. Inspect the exhaust probe
to see i f i t i s secu rely attach ed to th e si d e of th e
exh au st ou tlet.
Error Number 2
The exhaust
probe senses
an abnormal
temperature.
T h e exh au st temperatu re i s ab ove or b elow th e
acceptab le ran g e.
E xh au st Prob e F ai lu re
N ot plu g g ed i n
F ai led compon en t
Plu g th e prob e i n to th e b oard .
R eplace th e compon en t.
Error Number 3
The ambient
probe senses
an abnormal
temperature.
T h e amb i en t temperatu re i s ab ove or b elow th e
acceptab le ran g e.
A mb i en t Prob e F ai lu re
N ot plu g g ed i n
F ai led compon en t
Plu g th e prob e i n to th e b oard .
R eplace th e compon en t.
Missed Ignition
Error Number 4
During the ignition
sequence the load
does not ignite.
The unit will auto-
matically retry once
from the rst failed
attempt.
F u el
N o f u el
H opper E mpty
F eed Ja m
F eed d oesn ’ t tu rn
F eed motor d i scon n ected or f ai led
F i repot
F i repot D i rty so f u el i s n ot n ear i g n i ti on h ole
in the repot
I g n i ter
N o pow er
D eb ri s i n th e en d of th e i g n i ter ch amb er
F i ll th e h opper
I n spect an d clear j am i n th e f eed tu b e
Inspect the feed motor circuit (hopper lid must be
closed, vacuum switch must be closed (ie exhaust
blower on), and feed motor must be plugged in.
Clean the repot.
Ch eck lead s an d see i f th e i g n i ter w orks.
Clean th e en d of th e i g n i ter ch amb er f rom i n si d e th e
rebox (removal of the repot required for this step).
Error Number 5
Communication
Error
T h e D i g i tal D i splay i s n ot commu n i cati n g correctly
w i th th e stove con trol b oard .
I n spect th e cab le f or b reaks or cu ts an d ch eck th e
con n ecti on b etw een th e D i g i tal Con torl an d Con trol
b oard .
R eplace th e compon en t.
Error Number 7
Exhaust Over
Temperature
The exhaust
temperature
has exceeded
the allowable
temperature.
F u el
F eed M otor L ocke d O n
N on -approved f u el u sed
Con vecti on b low er
D i rty
F ai led
I n stallati on
Installation conguration is tight allowing for
li mi ted ai r ci rcu lati on arou n d th e u n i t.
I f th e f eed motor d oes n ot tu rn of f , replace th e
con trol b oard .
R evi ew th e f u el b ei n g u sed .
Clean
R eplace
R evi ew th e i n stallati on an d move i f n ecessary .
Following correction of any alarm, press power button to clear the alarm, wait 10 seconds and
turn the stove back ON.