EVERPURE
®
PRO-Reverse Osmosis Water Filtration System Installation and Operating Instructions • 15
Leaks at quick-connect fittings
1. Close tank valve, close water supply and open drinking
water faucet.
2. Press collar around the quick-connect fitting while pulling
the tubing with your other hand.
3. Cut off 1 inch of tubing. Tubing should be cut squarely.
Internal and external burrs should be removed. Place a
mark on tubing 5/8 inch from end on 1/4-inch tubing or 3/4
inch from end on 3/8-inch tubing.
4. Insert tubing until the mark is flush with the
quick-connect fitting.
5. Open the saddle valve until it comes to a stop. Open the
tank valve and close drinking water faucet. If leaks persist,
call Technical Support.
Leaks from faucet
1. Check to make sure white tubing leading from the drinking
water faucet to the drain is as straight as possible (it is
usually necessary to cut this line during installation). Any
kinks or sags in this drain line will impede the flow of
water to the drain.
2. Check to make sure there is no foreign matter clogging the
drain line or at the drain clamp hole. If leaks persist, call
Technical Support.
3. Check to make sure the drain clamp and the drain hole are
properly aligned. Refer to Figure 13.
No flow or slow flow from the brine (reject) line
(Less than 6 fl. oz. or 180 milliliters per minute)
NOTE: Before checking brine (or reject) flow, make sure
the unit is producing water by turning the valve on
the storage tank off and opening the drinking water
faucet. Water should drip from faucet.
1. Replace prefilter according to REPLACING THE PREFILTER
AND POSTPOLISHING FILTER CARTRIDGES and recheck
the brine (or reject) flow rate.
2. If the prefilter is not at fault, the brine (or reject) flow
controller could be clogged. Call Technical Support.
High TDS in Product Water
(amber light on PRO)
If high TDS (Total Dissolved Solids) are detected in the product
water, the amber light indicator on the PRO will light when the
blue button is pressed. The prefilter may need to be changed,
the RO membrane may need to be installed or replaced, or
the reject flow control tubing may be clogged. If this is a new
installation, call Technical Support. Otherwise, draw 1 gallon
of water from the unit. After 10 minutes, push the button to
test. If the light is still amber, change the prefilter and empty
the tank. If after 1 hour the light is still amber you may need to
replace the membrane. Determine when you last changed the
membrane and call Technical Support at 1-800-279-9404.
Limited Flow at Drinking Water Faucet
1. Turn off water supply to system.
2. Lift drinking water faucet handle to lock it in the
open position.
3. Unscrew the blue cap at the base of the storage tank to
expose air valve. Use a small air compressor or bicycle
pump to add air to the storage tank. This will force the
water out of the storage tank through the faucet. Continue
to add air until no more water comes out of the faucet.
4. Turn off the drinking water faucet.
5. Using an air pressure gauge, adjust the pressure in the
storage tank to approximately 7 psi.
6. Replace the blue cap.
7. Open the cold water supply until it comes to a stop. Let the
system run 6–12 hours to fill the tank. A full tank weighs
approximately 40 pounds. If performance has not improved,
call Technical Support.
Gradual Return of Taste and Odor
After a long period of time a gradual return of noticeable taste
and odors may indicate that the system needs cleaning and
servicing. Replace all cartridges. See Replacing the Reverse
Osmosis Membrane, page 13.
Sudden Return of Taste and Odor
If shortly after complete servicing, noticeable taste and odors
return, contact Technical Support.
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