Pentair INTELLIpH - Troubleshooting Common Issues; pH and Pump Performance Issues; System Status Light Red; Refilling the IntellipH Acid Canister

INTELLIPH
®
ACID DISPENSER Installation and User’s Guide
6
Troubleshooting
Refer to the following tips to help to resolve problems that might occur while operating
the IntellipH
®
Acid Dispenser System.
SYMPTOM
POSSIBLE CAUSE
SOLUTION
pH too high in pool
Intelli-pH not “tuned” to pool
needs.
Press MORE button to increase
Dispense Amount.
pH too low in pool
Intelli-pH not “tuned” to pool
needs.
Press LESS button to decrease
Dispense Amount.
Acid pump does not run
Hourly acid dose size is too small
to dispense every hour.
Press MENU, then MANUALLY
DISPENSE ACID. This will activate
pump.
Increase Dispense Amount
setting.
Pump not working. Replace pump.
System Status Light is red
Attempted to dispense acid, but
no flow was seen in cell.
IntelliChlor cell was not ready
(Intellichlor salinity lights scrolling,
indicating cell is on status check).
Cell communication link is down.
Cold Water is < 52°F (12.2°C)
or below.
Check and confirm enough water
flow through IntelliChlor® SCG.
Wait until the IntelliChlor® SCG
finishes the 2 min. salinity check
cycle.
Check terminal block from
IntelliTouch® or EasyTouch®
Control System.
Unit will not dispense.
To Refill the IntellipH Acid Canister
Always follow basic safety rules when handling acid. Read and follow the manufactures
instructions on the acid container.
• Always wear safety glasses
• Wear rubber gloves
• Refill canister in an open area; not in an enclosed space
To refill the acid canister:
• Refill the canister by carefully and slowly tilting the tip the canister into the
acid tank then push down to puncture the foil. To speed up acid dispersal
into the tank, use a sharp object to puncture the bottom of the gallon of
acid.
How to refill the IntellipH acid canister