USER MANUAL 
Peplink Balance Series 
 
 
Other Health Check Settings 
Timeout 
This setting specifies the timeout, in seconds, for ping/DNS lookup requests.Default 
Timeout is set to 
. 
Health Check 
Interval 
This setting specifies the time interval, in seconds, between ping or DNS lookup requests.  
Default Health Check Interval is 5 seconds. 
Health Check 
Retries 
This setting specifies the number of consecutive ping/DNS lookup timeouts after which 
Peplink Balance is to treat the corresponding WAN connection as down.  Default Health 
Retries is set to 3. 
For example, with the default Health Retries setting of 3, after consecutive 3 timeouts, the 
corresponding WAN connection will be treated as down. 
Recovery Retries 
This setting specifies the number of consecutive successful ping/DNS lookup responses 
that must be received before Peplink Balance treats a previously down WAN connection to 
be up again.   
By default, Recover Times is set to 3.  For example, a WAN connection that is treated as 
down will be considered to be up again upon receiving 3 consecutive successful ping/DNS 
lookup responses. 
 
Note 
In case a WAN connection goes down, all of the WAN connections with non-Always-on Connection Type will also 
be brought up until any one of higher priority WAN connections is up and found to be healthy. This design could 
increase the overall network availability. 
For example, if WAN1, WAN2 and WAN3 have the connection types of Always-on, Backup Priority Group 1 and 
Backup Priority Group 2 respectively, when WAN1 goes down, WAN2 and WAN3 will also try to connect. If WAN3 is 
connected first, WAN2 will still be kept connecting. If WAN2 is connected, WAN3 will disconnect or abort making 
connection. 
 
 
 
 
Automatic Public DNS Server Check on DNS Test Failure 
In case the health check method is set to DNS Lookup and checks failed, the Balance will automatically perform 
DNS lookups on some public DNS servers. If the testsare success, it means the WAN may not be down but rather 
the target DNS server became malfunctioned. You will see the following warning message on the Main page. 
 
 
 
 
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