Philips Aqua Plus 8000 Series - Page 31

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Problem Possible cause Solution
The screws are not the right
size.
Mount the charging station with the
supplied screws.
The charging station is not
attached to a stable wall.
Check that the wall on which the charging
station will be mounted is stable.
The appliance suddenly
stops working.
When the appliance has an
internal malfunction, the
buttons will not respond and
the screen will remain blank.
Connect the appliance to the charging
station or attach the handheld vacuum
cleaner directly to the adapter. Check the
display. If an error code appears, you can
find its meaning in the user manual.
(code: E2, E3) The appliance is
not working at a suitable
temperature.
Make sure the appliance is used at a
temperature of 5-40 °C.
(code: E4) The filter is missing
in the appliance.
Make sure the appliance is properly
assembled following the user manual.
(code: i4, i5) The brush roll is
stuck or objects are stuck in the
air flow channel.
Make sure the appliance is switched off.
Clean the nozzle according to the user
manual and check the tube by removing
the tube from the main appliance. Remove
the object in the nozzle or tube and restart
the appliance.
(code: E9) The motorized
nozzle is overheated.
Switch off the appliance and wait 15
minutes. Touch the upper housing of the
nozzle to feel if it is still warm. If the nozzle
is still warm, wait longer for the nozzle to
cool down. Once the nozzle has cooled
down, try switching the appliance back on.
The appliance has a lower
suction power than usual.
The filter and the cyclone are
dirty.
Empty the dust bucket. Clean the filter and
the cyclone. Make sure the filter is washed
at least once a month, when using the
appliance regularly. Make sure hair and dirt
stuck in the cyclone are removed.
The dust container is not
attached properly to the
appliance.
Make sure the dust container is attached
properly.
The air channels on the
Vacuum and Mop nozzle are
blocked.
Open the lids of the air channels on both
sides of the tube on the Vacuum and Mop
nozzle. Clean the channels.
Close the lids and turn the nozzle upside
down. Clean the air channels from the
bottom.
Dust escapes from the
appliance.
The filter is dirty. Clean the filter. See also the user manual.
The filter is not present in the
appliance.
Make sure that the filter is in the appliance
and assembled correctly.