Philips Aqua Plus 8000 Series - Page 32

34
English
Problem Possible cause Solution
Something is blocking the
cyclone.
Check the cyclone for stuck objects and
remove any object blocking the cyclone.
Also ensure all hair and dirt stuck in the
cyclone are removed.
The dust container is not
properly attached to the
appliance.
Empty the dust container and attach the
dust container correctly to the appliance.
The appliance is rotated or
flipped when the power is off.
Keep the appliance upright when the
power is off.
The appliance does not
move smoothly across the
floor when cleaning a carpet.
The floor type recognition
function is not on.
Switch on the floor type recognition
function in the digital menu.
The selected suction power has
been too high.
Decrease the suction power. See also the
user manual.
The brush does not turn
anymore.
The brush is clogged with hair
or dirt.
Clean the brush by hand or with a pair of
scissors.
(code: i4) The brush may stop
turning when it encounters too
much resistance from a high-
pile carpet.
Switch off the appliance and then switch it
back on again.
The roller brush has not been
assembled properly into the
nozzle after cleaning.
Follow the instructions in the cleaning
chapter of the user manual to slide the
roller brush into the nozzle properly. Secure
the roller brush inside the nozzle by
snapping the locking lever in place.
(code: E9) The motorized
nozzle is overheated.
Switch off the appliance and wait 15
minutes. Touch the upper housing of the
nozzle to feel if it is still warm. If the nozzle
is still warm, wait longer for the nozzle to
cool down. Once the nozzle has cooled
down, try switching the appliance back on.
The LEDs in the nozzle do
not come on.
The nozzle has not been
attached to the tube or
appliance properly.
Attach the nozzle to the appliance or
handheld properly.
The lighting feature is disabled. Enable this feature in the menu. Adjust the
brightness of nozzle LEDs in the menu.
The LEDs in the handheld do
not come on.
The lighting feature is disabled. Enable this feature in the menu. Adjust the
brightness of handheld LEDs in the menu.
The light in the accessory
does not come on.
The accessory is attached to the
tube.
Remove the tube and attach the accessory
directly to the handheld.
The accessory is not attached to
the appliance properly.
Attach the accessory to the appliance
properly.