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English
Problem Possible cause Solution
The lighting in my nozzle,
handheld, and accessories is
not bright enough.
The brightness is dimmed. Adjust the brightness of LEDs in the menu.
The appliance is not
charging.
The power plug is not
connected properly to the
appliance or the adapter is not
inserted into the wall socket
properly.
Make sure that the power plug is
connected properly to the appliance and
that the adapter is inserted into the wall
socket properly.
The power plug is not placed
properly in the charging
station.
Make sure the plug is fixed properly in the
charging station. Check if the plug is angled
and the charging station is holding the
plug in place.
(code: i7) An adapter other
than the supplied adapter is
being used.
Make sure that you use the adapter
supplied.
(code: i10) The battery is not
properly installed.
Make sure that the battery is pushed all the
way in the slot and properly installed.
(code: E5) The battery
malfunctions.
The battery has failed. Replace the battery.
If you have checked the above and the
appliance still does not charge, take it to a
Philips service center or contact the
Consumer Care Center.
The appliance is charging
very slow.
An external adapter or an
adapter from other appliances
is used.
Charge the appliance with the supplied
adapter.
The battery is charged and
attached, but the appliance
cannot be switched on.
The appliance is still connected
to the adapter.
Remove the appliance from the adapter
before restarting it.
(code: E1) Something is wrong
with the appliance.
Remove the battery, wait 10 seconds, and
then put the battery back. If this does not
work, please take the appliance to a Philips
service center or contact the Consumer
Care Center.
The display shows the filter
icon (code: i8).
The filter is dirty. Clean the filter. Follow the instructions on
the screen or in the users manual.
The filter is old. You can buy new filters in the online Philips
shop at www.philips.com/support or at
your Philips dealer.
If you have checked the above and the
appliance still shows the error, take it to a
Philips service center or contact the
Consumer Care Center.
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