Philips BDP1200 - Troubleshooting Common Issues; Main Unit and Picture Problems

29EN
5 Troubleshooting
Note
• Foridenticationandsupplyratings,seethetypeplateatthebackorbottomoftheproduct.
• Before you make or change any connections, make sure that all devices are disconnected from
the power outlet.
Warning
• Risk of electric shock. Never remove the casing of the player.
To keep the warranty valid, never try to repair the player yourself.
If you have problems using this player, check the following points before you request
service. If you still have a problem, register your player and get support at www.philips.
com/support.
If you contact Philips, you will be asked for the model and serial number of this player.
The model number and serial number are on the back of this player. Write the numbers
here:
Model No. __________________________
Serial No. ___________________________
Main unit
The buttons on this player do not work.
• Disconnect this player from the power supply for a few minutes, and then
reconnect.
Picture
No picture.
• Make sure that the TV is switched to the correct source input for this player. .
No picture on HDMI connection.
• Make sure that the HDMI cable is not faulty. If it is faulty, replace with a new HDMI
cable.
• On the remote control, press and then press “731” (numeric buttons) to
recover picture display. Or wait for 10 seconds for auto recovery.
• If this player is connected to an unauthorized display device with an HDMI cable,
the audio and video signals may not be output.
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