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Philips BDP5502 - User Manual

Philips BDP5502
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User Manual
BDP5502
4K Ultra HD
Blu-ray Player
For further assistance, call the customer
support service in your country.
• To obtain assistance, contact Philips Customer
Care Center;
In the U.S.A., Canada, Puerto Rico, or the U.S.
Virgin Islands; 1- 866-515-1124

Table of Contents

Other manuals for Philips BDP5502

Preview: Quick Start Guide
Quick Start Guide2 pages

Questions and Answers

  • A
    Angela JacobsNov 25, 2025
    Why is my Philips BDP5502 Blu-ray Player not connecting to the network?
    • S
      Stacy WeeksNov 25, 2025
      There could be several reasons why your Philips Blu-ray Player isn't connecting to the network. First, ensure that the modem and router are powered on and that the Ethernet cable is properly connected to both. Check if the Internet light is active on the modem and router. Review the network settings on the Blu-ray player. As a troubleshooting step, turn off the Blu-ray player, modem, and router (if it has a power button), unplug their AC cords for 30 seconds, then plug them back in and turn them back on. If you're using a cable service with a telephone/internet modem, you might need to use its reset button or remove the backup battery. Also, verify the cable connection to the router if using an Ethernet cable, confirm the network settings in the Setup menu, and ensure that the DHCP functio...
  • M
    Melanie HaydenAug 31, 2025
    How to fix Philips Blu-ray Player BD-Live function or Internet data download issues?
    • M
      Meagan PaulSep 1, 2025
      If you cannot use the BD-Live™ function or Internet data isn't downloading properly on your Philips Blu-ray Player, first confirm that the unit is successfully connected to the Internet. Then, check the BD-Live access level setting in the setup menu. Ensure that a USB memory stick with at least 1GB of free space is connected before inserting a disc and verify that the USB memory stick is properly connected and not write-protected.
  • D
    Dr. Catherine ParkerAug 25, 2025
    Why is there no sound or picture from my Philips BDP5502?
    • L
      Lisa YoungAug 25, 2025
      If there is no sound or picture from your Philips Blu-ray Player, ensure that both the TV and the Blu-ray Player are turned on. Also, confirm that the connections to the TV are correctly made. Finally, verify that the connected TV or device supports HDCP, as the unit will not output a video signal without HDCP support.
  • A
    Andrew OdonnellAug 25, 2025
    Why Philips Blu-ray Player not responding to remote control?
    • N
      nfigueroaAug 26, 2025
      If your Philips Blu-ray Player is not responding to the remote control, try reducing the distance to the infrared sensor window. Ensure the player’s AC power cord is plugged into a power outlet. Check the batteries in the remote control, ensuring they are inserted correctly (+/-). You may also need to check the IR signal.
  • K
    Kaitlyn CrawfordAug 26, 2025
    What to do if Philips BDP5502 Blu-ray Player is stuck in loading mode and cannot eject disc?
    • E
      Erin MayerAug 26, 2025
      If your Philips Blu-ray Player cannot load a Blu-ray Disc™ and is stuck in “Loading…” mode, and you cannot open the disc tray to eject the disc, unplug the unit from the AC outlet for 20 seconds. Then, plug the unit back in and press the open/close button on the unit to eject the disc.
  • G
    Gina McleanAug 27, 2025
    What to do if Philips BDP5502 Blu-ray Player has no power?
    • J
      Joel WalshAug 27, 2025
      If your Philips Blu-ray Player has no power, start by checking the AC power cord to ensure it is properly connected. If it is, try plugging the player into another power outlet. As a further step, unplug the AC power cord, wait for 5 to 10 seconds, and then plug it back in to attempt to power on the unit.
  • E
    Emily HardinAug 28, 2025
    Why Philips BDP5502 Blu-ray Player remote control not working?
    • K
      Kerri Wilkins MDAug 28, 2025
      If your Philips Blu-ray Player isn't responding to the remote control, try reducing the distance to the infrared sensor window. Make sure the player’s AC power cord is plugged into a power outlet. Check the batteries in the remote control, ensuring they are inserted correctly according to the + or - symbols.
  • N
    Nichole LuceroAug 28, 2025
    Why Philips Blu-ray Player cannot connect to the internet?
    • P
      Patricia RamirezAug 29, 2025
      If your Philips Blu-ray Player cannot connect to the Internet even though the connection test passes, ensure that the Ethernet cable is properly connected to the modem and router. Also, confirm that another device, such as a PC, can connect to the Internet.
  • S
    Samantha MartinAug 29, 2025
    What to do if Philips Blu-ray Player cannot connect to the Network?
    • W
      William GoodAug 29, 2025
      If your Philips Blu-ray Player cannot connect to the network, verify that the modem and router are powered on and that the Ethernet cable is properly connected to both. Check if the Internet light on the modem and router is active. You can also check the network settings on the unit. Try turning off the Blu-ray Player, modem, and router, unplugging their AC cords for 30 seconds, then plugging them back in and turning them on. If connecting with an Ethernet cable, check the cable connection to the router and confirm 'View network settings' in the setup. Ensure the DHCP function is enabled on the router.
  • L
    Lauren LambertAug 30, 2025
    What to do if there is no audio or video signal via HDMI from Philips BDP5502?
    • G
      Guy BrownAug 30, 2025
      If you're not getting any audio or video signal on your display device via HDMI cable from your Philips Blu-ray Player, it could be due to the unit being connected to a non-certified HDMI device. Make sure the display device is on the correct input or video source. Try performing an HDMI hotplug by disconnecting the HDMI cable from the display device, turning on both devices, and then plugging the HDMI cable back in. Check with the TV manufacturer for any available software updates and verify that the HDMI cable is a certified version.

Summary

INTRODUCTION

Safety Instruction

Provides safety instructions and warnings for product usage.

IMPORTANT SAFETY INSTRUCTIONS

LASER SAFETY

Information regarding Class 1 Laser Product safety precautions.

FCC WARNING

Details on radio frequency energy and potential interference.

Location and Handling

Dew Condensation Warning

Warning about potential damage from dew condensation.

Warranty

Supplied Accessories

Lists the items included with the product.

FEATURES

Features

Overview of the Blu-ray Player's capabilities and functions.

System Information

FUNCTIONAL OVERVIEW

Front Panel

Identifies and describes the controls and ports on the front of the unit.

Rear Panel

Identifies and describes the ports and connections on the rear of the unit.

Remote Control

Installing the Batteries in the Remote Control

Guide to On-Screen Display

Home Menu

Explains the main menu structure and navigation options.

Setup Menu

Details the categories and options available in the Setup menu.

Play Menu

Describes the options available during playback.

CONNECTIONS

HDMI Video;Audio Connection

Explains how to connect the unit to a TV or AV receiver via HDMI.

HDMI Audio Output

Connection to the Network

BEFORE YOU START

Initial Setup

Guides through the initial setup process upon first use.

INFORMATION ON PLAYBACK

Information on Playback

Lists playable disc types and file formats supported by the unit.

Recommended Specifications

Unplayable Media and Files

Guide to File List

How to Insert a Disc

BASIC PLAYBACK

Playing Back a Disc

General steps for playing back various types of discs.

Playing Back an Ultra HD Blu-ray Disc

Playing Back a Blu-ray 3 D Disc

Playing Back Content from a USB Memory Stick

Using the Title; Disc; Pop Menu

SPECIAL PLAYBACK

Fast Forward; Fast Reverse

How to fast forward or rewind playback.

Slow Forward Playback

How to play back video in slow motion.

Repeat Playback

Shuffle; Random Playback

PiP (BONUSVIEW) Setting

Enjoying BD-Live Discs Using Internet

Title; Chapter Search

Time Search

Switching Subtitles

Switching Audio Soundtrack

Switching Camera Angles

Noise Reduction

LIST OF SETTINGS

SETUPS

Network Connection

Detailed guide for setting up network connection.

EasyLink (HDMI CEC)

HDMI Video Resolution

Parental Controls

Software Update

Voice Guide

Restore Default Settings

TROUBLESHOOTING

SPECIFICATIONS

NETWORK SERVICE DISCLAIMER

MAINTENANCE

TRADEMARK INFORMATION

GLOSSARY

IMPORTANT HEALTH AND SAFETY INFORMATION FOR 3 D TELEVISIONS

PHILIPS LIMITED WARRANTY ONE (1) YEAR

Philips BDP5502 Specifications

General IconGeneral
3DYes
Depth207 mm
Width260 mm
Height51 mm
Weight1300 g
Device typeBlu-Ray player
Product colorBlack
Audio decodersDTS, DTS 2.0, Dolby Digital
Package weight1800 g
DVD region code1
AC input voltage120 V
AC input frequency60 Hz
Blu-ray region codeA
Playback disc typesCD, DVD
Disc types supportedBD, BD-R, BD-RE, BD-ROM, CD, CD-R, CD-RW, DVD, DVD+R, DVD+RW, DVD-R, DVD-RW
Playback disc formatsBlu-Ray video, DVD-Video
Supported video modes480p, 720p, 1080i, 1080p, 2160p
Card reader integratedNo
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Audio formats supportedAIFF, APE, DTS, FLAC, PCM, WAV
Gross weight (imperial)4 lbs
Image formats supportedJPG, PNG
Video formats supportedAVC, AVCHD, H.264, H.265, MPEG2, MPEG4, VP9
Digital audio coaxial out0
Dimensions (W x D x H) (imperial)10.3 x 8.2 x 2.1 \
On Screen Display (OSD) languagesENG, ESP, FRE
Network streaming services supportedNetflix, YouTube
Audio output channels- channels
Depth (imperial)8.2 \
Width (imperial)10.3 \
Height (imperial)2.1 \

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