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Machine actions Causes Solutions
Co ee does not have enough
crema
(see note).
The blend is unsuitable, co ee is
not freshly roasted or the grind is
too coarse.
Change co ee blend or adjust
the grind setting as explained in
the “Adjusting the Ceramic Co ee
Grinder” chapter.
No co ee is brewed, co ee
is brewed slowly or drop by
drop (see note).
The co ee grind is too ne. Change co ee blend or adjust
grinding as explained in the “Adjust-
ing the Ceramic Co ee Grinder”
chapter.
The circuit is not primed. Prime the circuit (see the "Using the
Machine for the First Time" chapter).
The brew group is dirty. Clean the brew group (see the
"Weekly Cleaning of the Brew
Group" chapter).
The dispensing spout is dirty. Clean the dispensing spout and its
holes.
The machine circuit is clogged by
limescale.
Descale the machine.
Co ee leaks out of the dis-
pensing spout.
The dispensing spout is clogged. Clean the dispensing spout and its
holes.
No hot water or steam is
dispensed.
The hole of the steam/hot water
wand is clogged.
Clean the hole of the steam wand
using a pin.
Make sure that the machine is
o and has cooled down before
performing this operation.
The Classic Milk Frother is dirty. Clean the Classic Milk Frother.
The circuit is not primed. Prime the circuit (see the “Using the
Machine for the First Time” chapter).
The machine circuit is clogged by
limescale.
Descale the machine.
The descaling cycle cannot
be completed.
The water dispensed for the rinse
cycle is not enough.
Press the on/o button and follow
the instructions described in the
“Interruption of the Descaling Cycle”
section.
The selected product was not
saved.
You exited the setting of the prod-
uct via the “
” icon.
You need to con rm and save the de-
sired product quantity via the “
” icon.
Note:
These problems can be considered normal if the co ee blend has been
changed or if the machine has just been installed. In this case, wait until
the machine performs a self-adjusting operation as described in the "Saeco
Adapting System" chapter.
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