Service Modes, Error Codes and Fault Finding
EN 43L01.1U AC 5.
Figure 5-1 SDAM menu
Menu explanation
1. LLLL. This represents the run timer. The run timer counts
normal operation hours, but does not count standby hours
(maximum four digits displayed).
2. AAABCD-X.Y. This is the software identification of the
main microprocessor:
– A = the project name (L01).
– B = the region: E= Europe, A= Asia Pacific, U= NAFTA,
L= LATAM.
– C = the software diversity:
• Europe: T = 1 page TXT, F = Full TXT, V = Voice
control
• LATAM and NAFTA: N = Stereo non-dBx, S =
Stereo dBx
• Asian Pacific: T = TXT, N = non TXT, C = NTSC
• ALL regions: M = mono, D = DVD, Q = Mk2
– D = the language cluster number:
– X = the main software version number (updated with a
major change that is incompatible with previous
versions)
– Y = the sub software version number (updated with a
minor change that is compatible with previous
versions)
3. S. Indication of the service mode (S = SDAM = Service
Default Alignment Mode).
4. Error Buffer. Shows all errors detected since the last time
the buffer was erased. Five errors possible.
5. Option Bytes. Used to set the option bytes. See 'Options'
in the Alignments section for a detailed description. Seven
codes possible.
6. Clear. Erases the contents of the error buffer. Select the
CLEAR menu item and press the MENU RIGHT key. The
content of the error buffer is cleared.
7. Options. Used to set the option bits. See 'Options' in the
Alignments section for a detailed description.
8. AKB. Used to disable (0) or enable (1) the 'black current
loop' (AKB = Auto Kine Bias).
9. Tuner. Used to align the tuner. See 'Tuner' in the
Alignments section for a detailed description.
10. White Tone. Used to align the white tone. See 'White Tone'
in the Alignments section for a detailed description.
11. Geometry. Used to align the geometry settings of the
television. See 'Geometry' in the Alignments section for a
detailed description.
12. Audio. No audio alignment is necessary for this television
set.
How to navigate
• In SDAM, select menu items with the MENU UP/DOWN
keys on the remote control transmitter. The selected item
will be highlighted. When not all menu items fit on the
screen, use the MENU UP/DOWN keys to display the next
/ previous menu items.
• With the MENU LEFT/RIGHT keys, it is possible to:
– Activate the selected menu item.
– Change the value of the selected menu item.
– Activate the selected submenu.
• In SDAM, when you press the MENU button, the set will
switch to the normal user menus (with the SDAM mode still
active in the background). To return to the SDAM menu
press the STATUS/EXIT button.
• When you press the MENU key in while in an SDAM
submenu, you will return to the previous menu.
• In SDAM, press the STATUS/EXIT button to toggle the
OSD (except the S which indicates SDAM) on and off, to
prevent the OSD from interfering with measurements.
How to store SDAM settings
To store settings changed in SDAM leave the top level SDAM
menu by using the POWER button on the remote control
transmitter or the television set.
How to exit
Switch the set to STANDBY by pressing the POWER button on
the remote control transmitter or the television set.
If you turn the television set off by removing the AC power (i.e.,
unplugging the television) without using the POWER button,
the television set will remain in SDAM when AC power is re-
applied, and the error buffer is not cleared.
5.2.2 Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV operation settings. The servicer can
instruct the customer to enter CSM by telephone and read off
the information displayed. This helps the servicer to diagnose
problems and failures in the TV set before making a service
call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
How to enter
To enter CSM, press the following key sequence on the remote
control transmitter: '1 2 3 6 5 4' (do not allow the display to time
out between entries while keying the sequence).
Upon entering the Customer Service Mode, the following
screen will appear:
Figure 5-2 CSM menu
Menu explanation
1. Indication of the service mode (CSM = Customer Service
Mode).
2. Reserved item.
3. Software identification of the main microprocessor (see
'Service Default Alignment Mode' for an explanation)
4. Reserved item for P3C call centers (AKBS stands for
Advanced Knowledge Base Systems).
5. Indicates the type of TV system or whether or not the
television is receiving an 'IDENT' signal on the selected
source. If no 'IDENT' signal is detected, the display will
read 'NOT TUNED'
6. Displays the last five errors detected in the error code
buffer.
How to exit
To exit CSM, use one of the following methods:
LLLL AAABCD X . Y S
ERR XX XX XX XX XX
XXX XXX XXX XXX XXX XXX XXX
CLEAR CLEAR ?
OP
OP
TIONS >
>
AKB
TUNER >
WH I T E T ON E >
GEOMETRY >
AUD I O >
CL 26532046_078.eps
260402
1 CSM
2
3 AAABCD X.Y
4 AKBS
5 TV SYSTEM / NOT TUNED
6 ERROR BUFFER
CL 26532046_002
040402
www.freeservicemanuals.info
Published in Heiloo Holland
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