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You are connected to a station that is running, but it is not currently broadcasting
any music.
•Try again later or choose another station.
The buffer is full (everything else seems normal).
• Wait a few seconds until the buffer clears. If the problem persists, turn off the
Wireless Music Adapter and turn it on again.
Station is not up.
• Try looking up the station’s Web site to see if there are any changes.Try a
different Internet Radio station.
There is a VPN (Virtual Private Network) running on your PC.
• Disable the VPN while running the SLA5520.
Warning: this may adversely affect other programs and data - proceed with caution.
The Internet base station and the PC are not on the same subnet.
• The Internet base station and the PC must be on the same subnet.
The Internet base station has a MAC filter enabled.
• Add the MAC address of the SLA5500 to the exception list.
Your PC is running a third party software firewall that is preventing access to
Internet Radio.
• Traffic to/from the SLA5500 must be enabled for the media server program.
Change your firewall settings to enable multicast messages for the media server
program. If the above solution does not work, disable the firewall for
troubleshooting purposes.
Warning: this may adversely affect other programs and data - proceed with caution.
Your PC is using the Microsoft built-in firewall.
• Traffic to/from the SLA5500 must be enabled for the media server program.
Change your firewall settings to enable multicast messages for the media server
program. (239.255.255.xxx).
If the above solution does not work, disable the firewall for troubleshooting
purposes.
Warning: this may adversely affect other programs and data - proceed with caution.
Your PC uses a Microsoft packet filter.
• Disable the packet filter for troubleshooting purposes.
Warning: this may adversely affect other programs and data - proceed with caution.
Your PC uses a static IP address and therefore does not access a DHCP server.
• Use a different network profile that allows for a fixed IP address. See ‘Activating a
New Profile on the SLA5500 Using Remote Control’.
• Turn off the SLA5500 and turn it on again.
Windows Media Connect has not yet detected the capabilities icon of the SLA5520.
• Online help: www.philips.com/support.
• Check your firewall settings: 'UPnP Framework' should be allowed to send and
receive data.
Cannot connect to an Internet Radio
station after pressing ;/2 and an
error is displayed.
After accessing an Internet Radio station,
the device does not playback other
Internet Radio stations.
A lock icon is displayed instead of a
music note icon.
Not possible to browse Windows Media
Connect server content.
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