Philips TAB5105 - Troubleshooting Common Issues; Main Unit Operational Problems; Audio and Sound Quality Issues; Bluetooth Connectivity and Performance

EN 13
7 Troubleshooting
Warning
• RiskofelectricshockNeverremovethe
casing of the product.
To keep the warranty valid, never try to
repair the product yourself.
If you have problems using this product,
check the following points before you
request service.
If you still have a problem, get support at
www.philips.com/support.
Main unit
The buttons on the SoundBar do not work.
• DisconnecttheSoundBarfromthe
power supply for a few minutes, then
reconnect.
Sound
No sound from SoundBar speakers.
• Connecttheaudiocablefromyour
SoundBar to your TV or other devices.
• ResetyourSoundBartoitsfactory
settings.
• Ontheremotecontrol,selectthe
correct audio input.
• MakesurethattheSoundBarisnot
muted.
Distorted sound or echo.
• IfyouplayaudiofromtheTVthrough
the SoundBar; make sure that theTV is
muted.
Bluetooth
A device cannot connect with the
SoundBar.
• Thedevicedoesnotsupportthe
compatible profiles required for the
SoundBar.
• YouhavenotenabledtheBluetooth
function of the device. See the user
manual of the device on how to enable
the function.
• Thedeviceisnotcorrectlyconnected.
Connectthedevicecorrectly,(see'Play
audio through Bluetooth' on page 10)
• TheSoundBarisalreadyconnected
with another Bluetooth device.
Disconnecttheconnecteddevice,then
try again.
Quality of audio play from a connected
Bluetooth device is poor.
• TheBluetoothreceptionispoorMove
the device closer to the SoundBar,
or remove any obstacle between the
device and the SoundBar
The connected Bluetooth device connects
and disconnects constantly.
• TheBluetoothreceptionispoorMove
the device closer to the SoundBar,
or remove any obstacle between the
device and the SoundBar.
• TurnoffWi-Fifunctiononthe
Bluetooth device to avoid interference.
• ForsomeBluetooth,theBluetooth
connection can be deactivated
automatically to save powerThis does
not indicate any malfunction of the
SoundBar.