Phonak BTD500 - My phone rings but the name of the caller is not heard acoustically.

47
My phone is ringing, the indicator light is solid blue but
there is no ringing signal through my hearing aids.
J ComPilot Air II is out of range
of your hearing aids.
J Phone is set to vibrate.
J You are already on a
phone call and a second
call cannot be recognized.
My phone rings but the name of the caller is not heard
acoustically.
J The caller identication
feature is not available or not
enabled on your phone.
J Two phones are connected to
your ComPilot Air II.
J Caller identication may be
switched o.
Causes
J Wear ComPilot Air II
correctly clipped to your
clothing with max. 40 cm (16")
distance to your hearing aids.
J Enable ring tone on phone.
J Hang up the rst phone call,
then accept the second call.
J Please refer to your phone’s
user guide to check the
availability of this feature.
J If two phones are connected
caller identication is only
available on the phone
that was last paired to
ComPilot Air II.
J Please ask your hearing
care professional to enable
caller identication on
your ComPilot Air II.
What to do