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Phonic SUMMIT - Troubleshooting Common Issues; Troubleshooting Guide

Phonic SUMMIT
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31SUMMIT
Troubleshooting
LCD needs calibration
When the LCD Calibration tab is selected, crosshairs will appear onscreen and users should select these one-by-one to calibrate the
touchscreen. If the screen becomes uncalibrated for whatever reason, and the appropriate menu cannot be selected onscreen, users
should use the SUMMIT's onboard controls to navigate the GUI and bring up the LCD Calibration function.
Firmware updates and version check
Please always delete your old rmware from the SD card and check the rmware version before updating the unit. Firmware updates
are accomplished by inserting an SD Card and selecting the appropriate Firmware update option in Setup menu of the GUI. (→ p.28)
I cannot see the screen properly
You can adjust the brightness of LCD. (→ p.11)
Move the unit out of direct sunlight.
The power won't turn on
Is the power supply connected to the unit, and the AC-end to an appropriate source?
Is the optional expansion card installed properly? (→ p.9)
Have you performed a system restore? (→ p.28)
If the power still does not turn on, contact your nearest Phonic dealer for service.
There is no output signal
Is the optional expansion card installed properly? (→ p.9)
Is the "On" key indicator of the Main channel lit?
Is an output assigned to the output channel? (→ p.17)
Is the level of that output too low? (→ p.17)
Sound is too soft
Is the GAIN of the mic preamplier or external preamplier set to an adequate level? (→ p.6)
Is the fader of the input channel raised? (→ p.12)
Please check the EQ settings as you may be excessively cutting signals. (→ p.23)
Check the Dynamics setting for the same reason as above. (→ p.24)
Enter the Meter function to check both input and output levels simultaneously. (→ p.18)
Sound is distorted
Is the Master Clock setting correct? (→ p.4, 26)
Is the GAIN of the mic preamplier or external preamplier set to an appropriate level? (→ p.6)
Could the fader of the input and output channels be raised too high?
Could the Main fader be raised too high?
Could the EQ/DYN gain be set to an extremely high setting? (→ p.23, 24)
Have you inadvertently applied a digital effect or reverb to any of the channels? (→ p.22)
Digital glitches
Is the Master Clock set correctly? (→ p.4, 26)
Could the digital input signal be unsynchronized? (→ p.26)
Could onboard test generator be turned on? (→ p.25)
Can't save to external SD card
Is the SD card write protected?
Ensure your card is either an SD or SDHC card.
Does the SD card have enough free space to save the data?
Ensure the card is formatted in FAT32 or FAT16? NTFS is not supported.

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