PIONEER
ELECTRONICS
(USA)
INC. PIONEER
ELECTRONICS
OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF
PRODUCT
PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics
Of
Canada, Inc. (POC), warrant that products distributed
by
PUSA
in
the U.S.A., and
by
POC
in
Canada that fail
to
function properly under normal use
due
to
a manufacturing defect when installed
and
operated according
to
the owner's manual enclosec with the unit will be repaired or replaced with a
unit of comparable value,
at
the option of PUSA or POC, without charge to
you
for parts or actual repair work. Replacement units and/Dr parts supplied under this warranty may
be
new or rebuilt at the
Dption
of PUSA or
POCo
THIS LIMITED WARRANTY APPLIES TO THE ORIGINAL
OR
ANY SUBSEQUENT OWNER
OF
THIS PIONEER PRODUCT DURING THE WARRANTY PERIOD PROVIDED THE
PRODUCT WAS PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTORIDEALER
IN
THE U.S.A.
OR
CANADA.
YOU
WILL BE REQUIREDTO PROVIDE A
SALES
RECEIPT
OR
OTHER VALID PROOF OF PURCHASE SHOWING THE DATEOF ORIGINAL PURCHASE OR, IF RENTED, YOUR RENTAL CONTRACT SHOWING THEPLACE
AND DATE
OFARST
RENTAL.
IN
THE EVENT SERVICE IS REQUIRED, THE PRODUCTMUST BEDELIVERED WITHIN THE WARRANTY PERIOD, TRANSPORTATION PREPAID,
ONLY
FROM WITHIN THE COUNTRY OF PURCHASE AS EXPLAINED IN THIS DOCUMENT. YOU
WILL
BE RESPONSIBLE FOR REMOVAL AND INSTALLATION
OF
THE
PRODUCT. PUSA
OR
POC, AS APPROPRIATE, WILL PAY TO RETURN THE REPAIRED OR REPLACEMENT PRODUCT TO
YOU
WITHIN THE COUNTRY
OF
PURCHASE.
PRODUCT
WARRANTY
PERIOD
~
!&QQr
Car
Stereo
Products
,.".....................................
1
Year
1
Year
The warranty period
for
retail customers who
rent
the product commences upon the date product is first put into use
(a)
during the rental period or
(b)
retail sale, whichever occurs first.
WHAT
IS
NOT
COVERED
IFTHIS PRODUCTWASPURCHASED FROM AN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS
OR
IMPLIED, INCLUDINGTHE IMPLIED WARRANTY
OF MERCHANTABILITY ANDTHE IMPLIED WARRANTY
OF
FITNESS
FOR
A PARTICULAR PURPOSE AND THIS PRODUCT
IS
SOLDSTRICTLY"AS IS"AND 'WITH ALLFAULTS".
PIONEER SHALLNOTBELIABLE
FOR
ANYCONSEQUENTIAL ANDIORINCIDENTAL DAMAGES.
PIONEER DOES NOTWARRANT ANY PRODUCT LISTED ABOVE WHEN ITISUSED
IN
A TRADE
OR
BUSINESS
OR
IN
ANY INDUSTRIAL
OR
COMMERCIAL APPLICATION.
THIS WARRANTY DOES NOTAPPLY
IF
THE
PRODUCT HASBEEN SUBJECTED TO POWER
IN
EXCESS OFITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOTCOVER DISPLAY SCREENS DAMAGED BY STATIC, NON-MOVING,IMAGES APPLIED
FOR
LENGTHY PERIODS (BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEITEM,USER ATTACHEDANTENNA, ANYDAMAGE
TO
RECORDSORRECORDINGTAPESOR DISCS,ANY
.DAMAGE
TO
THE
PRODUCTRESULTING FROMALTERATIONS, MODIACATIONSNOTAUTHORIZED
IN
WRITING BYPIONEER, ACCIDENT, MISUSE
OR
ABUSE, DAMAGEDUE
TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGE
FROM
LEAKING,DAMAGE
FROM
INOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIED
IN
THE OWNER'SMANUAL.
THISWARRANTYDOESNOTCOVERTHECOSTOF PARTS
OR
LABOR
WHICH
WOULD BEOTHERWlSEPROVIDEDWlTHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPlONEERAUTHORIZEDSERVICECOMPANYOROTHERDESIGNATEDLOCATION.THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHE USEOF UNAUTHORIZEDPARTS
OR
LABOR
OR
FROM IMPROPERMAINTENANCE.
ALTERED, DEFACED,OR REMOVEDSERIAL NUMBERSVOIDTHIS
ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A. - PIONEER LIMITS ITS
OBLIGATIONS
UNDER ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT LIMITED TO, THE IMPLIED
WARRANTIES
OF
MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE, TO A PERIOD
NOTTO
EXCEEDTHE WARRANTY PERIOD. NOWARRANTIES
SHALLAPPL
YAFTER THE
WARRANTYPERIOD, SOME STATESDO NOTALLOWLIMITATIONS
ON
HOWLONG AN IMPLIEDWARRANTY LASTSAND SOME STATESDO NOTALLOWTHE EXCLUSIONS
OR LIMITATIONSOFINCIDENTAL
OR
CONSEQUENTIAL DAMAGES, SOTHE ABOVE LIMITATIONS
OR
EXCLUSIONS MAY NOT APPLYTO YOU, THIS WARRANTY GIVES
YOU
S::'ECIFIC
LEGAL
RIGHTS AND YOU MAY HAVE
OT:
:ER ::lICHTSW:-::CH MAY
VAn,:
F:lOM
STATETO STATE.
IN
CANADA-
EXCEPT AS EXPRESSLY PROVIDED HEREIN,THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONSOR CONDITIONS, IMPLIED,STATUTORY
OR OTHERWISE, APPLICABLE TO THIS PRODUCT.
TO OBTAIN SERVICE
In
the U.S.A. or Canada to receive warranty service
YDU
need
tD
present your sales receipt or your rental contract shDwing place and date
of
original owner's transaction.
~
- Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair
or
replace your unit,
or
refer you to
an
Authorized Pioneer Service Company. Your sales receipt should
list the cDntact information (phDne number, fax, email, etc.) for
YDur
Dealer.
Your Authorized Pioneer Service Company - Can perform repairs for mDst Car Electronics prDducts and can advise other optiDns as applicable. Please access the
PiDneer website at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
tD
find the nearest Pioneer servlcer.
Pioneer Electronics Service - Can advise the optimal service option for your model and geographic location. Please reference
the
information listed below and phone,
email or access the Pioneer website to contact PiDneer.
~
- POC has a number
of
Authorized Service Companies should your product require service. Contact Pioneer
of
Canada as listed below to obtain a local service location.
Shipping
Your
Unit
for
Service
- Please package it carefully and send
it,
transportation prepaid by a traceable, insured methDd, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage in transit. Include your name, address and telephone number where
YDU
can be reached during business hours.
On
all
complaints
and
concerns
in
the
U.S.A.
call
Customer
Support
at
1-800-421-1404,
or,
in
Canada,
call
Customer
Satisfaction
at
1-877-283-5901.
IN
THE
U.S.A
IN
CANADA
For
hook-up
and
operation
of
your
unit
or
to
locate
an
For
additional
information
on
this
warranty,
please
call
or
write:
Authorized
Service
Company,
please
call
or
write:
CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC.
PIONEER
ELECTRONICS
OF
CANADA,
INC.
PO
BOX
1760
300
ALLSTATE
PARKWAY
LONG
BEACH,
CALIFORNIA
90801
MARKHAM
ON
L3R
OP2
1-800-421-1404
(905)
479-4411'
1-877
-283-5901
http://www
.
pioneerelectronics.
com
http://www.pioneerelectronics.ca
DISPUTE RESOLUTION
IN THE U.S.A. - Following our response to any initial request
tD
Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program
tD
resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under, or seek any remedies, created by Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement
Act,
15
U.S.C.
2301
et seq.
To use the Complaint Resolution Program call
1-800-421-1404
and explain to the custDmer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name
Df
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will
be
issued. Within
40
days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and in what time period,
tD
resDlve the dispute; or (2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA
- Call the Customer Satisfaction Manager at
(905)
946-7446
to discuss your complaint and to obtain a prompt resolution.
RECORDTHEPLACEAND DATE OF PURCHASE
FOR
FUTURE REFERENCE
Model
No.
.....
. Serial No.
Purchase Date . _
Purchased From
-----------_
.....
_----_
..
_.
__
..
_-_
..
_-----_.
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
<
CRY1276-A/N
>
Printed
in
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