Pit Boss 10697 - User Manual

Questions and Answers

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Michael FrankAug 20, 2025
Why is my Pit Boss 10697 not maintaining temperature?
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  Sydney GriffinAug 20, 2025
  If your Pit Boss Grill isn't reaching or maintaining a stable temperature, several factors could be at play. Start by checking the burn pot for ash build-up or obstructions and ensuring the fan is working correctly with unobstructed air intake. Also, make sure the auger motor is functioning and there's no blockage in the auger tube. Next, verify that the fuel level in the hopper is sufficient and the wood pellets are of good quality, without obstructions in the feed system. Lastly, check the status of the grill probe, ensuring it's clean. If issues persist, set the grill to SMOKE and check that the flame is bright and vibrant after 10 minutes.
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Heather SmithAug 23, 2025
Why is my Pit Boss 10697 Grill producing too much smoke?
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  Breanna SharpAug 23, 2025
  If your Pit Boss Grill is producing excessive or discolored smoke, it could be due to a few reasons. Excess grease build-up can cause this issue, so follow the Care and Maintenance instructions to clean the grill. The quality of the wood pellets also matters; remove any moist pellets and replace them with dry ones. A blocked burn pot can also lead to this problem, so clear it of ash and debris, following the Hopper Priming Procedure. Lastly, ensure the fan has sufficient air intake and is working properly; clean it if necessary, according to the Care and Maintenance instructions.
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tyler63Aug 26, 2025
How to fix no power lights on the Pit Boss Grill control board?
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  Brett TateAug 26, 2025
  If there are no power lights on the control board of your Pit Boss Grill, there might be several reasons. First, ensure the Temperature Control Dial is turned to a temperature setting, rather than being off. Also, check that the grill is properly plugged into a working power source and reset the breaker. Verify that the GFCI is a minimum 10 Amp service. Examine all wire connections to ensure they are firmly connected and dry. It's also possible that the fuse on the control board has blown and needs replacement. In this case, remove the hopper access panel and carefully pull the controller inside the hopper to access the fuse. If none of these steps work, the control board may be faulty and needs to be replaced.
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Heidi MillerAug 28, 2025
What to do if my Pit Boss 10697 Grill has frequent flare-ups?
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  jamesherringAug 28, 2025
  Frequent flare-ups in your Pit Boss Grill can often be attributed to the cooking temperature being too high, especially when cooking greasy foods. Try lowering the temperature, ideally keeping it under 176°C / 350°F. Another common cause is grease build-up on the cooking components, so ensure you follow the Care and Maintenance instructions to keep them clean.
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melissavillanuevaAug 30, 2025
How to fix "noP" error code on Pit Boss 10697?
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  silvajeffreyAug 30, 2025
  If you're seeing a "noP" error code on your Pit Boss Grill, it indicates a problem with the meat probe connection. First, try disconnecting the meat probe from the connection port on the control board and then reconnecting it, ensuring the adapter is firmly connected and checking for any signs of damage. If the issue persists, inspect the meat probe wires for any damage. If problems continue, the control board may be faulty and require replacement.
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Sharon JohnsonSep 2, 2025
What does "ErH" error code mean on my Pit Boss Grill and how to fix it?
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  brian58Sep 2, 2025
  If you see an "ErH" error code on your Pit Boss Grill, it means the unit has overheated, possibly due to a grease fire or excess fuel. To resolve this, turn the grill off and allow it to cool down completely. Then, follow the Care and Maintenance instructions to clean it thoroughly. After cleaning, remove any remaining pellets and ensure all component parts are correctly positioned. Once the grill is cool, turn it back on and select your desired temperature. If the error code continues to display, contact Customer Service for further assistance.
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Anna LangSep 5, 2025
What does "ErP" error code mean on Pit Boss Grill?
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  Michelle SmithSep 5, 2025
  If your Pit Boss Grill displays an "ErP" error code, it means the unit wasn't turned off properly the last time it was connected to power. This safety feature prevents an automatic restart. To fix this, press the power button to turn the unit off, wait for two minutes, and then press the power button again to turn it back on. After restarting, turn the temperature control dial to SMOKE or your desired temperature. If the error code continues to appear, contact Customer Service for further assistance.
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Gabrielle DickersonSep 8, 2025
How do I fix the "Er1" error code on my Pit Boss Grill?
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  Ann MaysSep 8, 2025
  If you're seeing an "Er1" error code on your Pit Boss Grill, it indicates that the grill probe wire is not making a proper connection. To address this, remove the hopper access panel and check the grill probe wires for any damage. Also, ensure that the grill probe connectors are firmly and correctly connected to the control board.
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Stacy OrtegaSep 12, 2025
What does flashing temperature on LCD screen mean for Pit Boss 10697?
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  onealdanielSep 12, 2025
  A flashing temperature on the LCD screen of your Pit Boss Grill indicates that the grill temperature is below 65°C / 150°F. This isn't necessarily an error, but it suggests a risk that the fire could go out. Check the hopper to ensure there's sufficient fuel and inspect the feed system for any obstructions. Remove the pellets and follow the Care and Maintenance instructions. Also, check the grill probe, burn pot, and fan for any issues, following the Care and Maintenance instructions as needed. Finally, confirm that the auger motor is operating correctly and that there are no blockages in the auger tube.
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vmontgomerySep 13, 2025
What do flashing dots on the Pit Boss Grill LCD screen mean?
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  Kimberly LloydSep 13, 2025
  The flashing dots on the LCD screen of your Pit Boss Grill simply indicate that the igniter is on and the unit is in Start-Up mode. This is not an error. The igniter will turn off after five minutes, and once the flashing dots disappear, the grill will begin adjusting to the selected temperature.