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Pitney Bowes Relay 4500 - User Manual

Pitney Bowes Relay 4500
182 pages
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Shipping & Mailing
Inserting
Relay2500, 3500,
4500
Inserting System
User Guide
US English Edition
SV63298 RevB
December 3, 2018

Table of Contents

Questions and Answers

  • T
    Timothy WrightAug 19, 2025
    How to fix a blank screen on Pitney Bowes Folding Machines?
    • J
      jeffrey66Aug 19, 2025
      If your Pitney Bowes Folding Machine's screen is blank, try the following: First, push the blue power button to wake up the tablet. Then, check that the power cord is firmly connected and the wall socket is switched on. Finally, turn the power switch to the ON position.
  • K
    kelsey69Aug 21, 2025
    What to do if the inserter is not operating on Pitney Bowes Folding Machines?
    • C
      Crystal BarnesAug 21, 2025
      If the inserter on your Pitney Bowes Folding Machine isn't operating, make sure all covers are closed and check the display for any cover information. Also, remove and relocate all feeders and fold plates, ensuring they are in the correct position and properly seated.
  • G
    gweberAug 23, 2025
    How to fix 'Error Opening COM' on Pitney Bowes Folding Machines?
    • R
      Rachel WatersAug 25, 2025
      If you're getting an 'Error Opening COM' or communication failure on your Pitney Bowes Folding Machine, verify that the power cord is firmly connected and the wall socket is on. Also, ensure that the power switch is turned on.
  • W
    whernandezAug 26, 2025
    Why is the envelope feed poor on Pitney Bowes Relay 4500 Folding Machines?
    • T
      Tiffany BrownAug 26, 2025
      If your Pitney Bowes Folding Machine is experiencing poor envelope feed, adjust the envelope side guides to the envelope width and then back off 1/4 turn. Ensure that the envelopes are not curled and consider trying a new box. Remember to fan the stack before loading and load envelopes flap side up with the flap feeding last.
  • B
    Bryan CampbellAug 28, 2025
    Why does my Pitney Bowes Relay 4500 Folding Machines feed multiple sheets at once?
    • T
      Timothy WeaverAug 28, 2025
      If your Pitney Bowes Folding Machine feeds multiple sheets when only one is expected, check the job setup and the manual feed lever position. Also, make sure to fan the stack of sheets before loading them into the machine.
  • D
    Donald UnderwoodAug 30, 2025
    How to resolve envelope sealing issues on Pitney Bowes Relay 4500?
    • B
      bowmanjerryAug 30, 2025
      If you're having envelope sealing issues with your Pitney Bowes Folding Machine, start by refilling the sealer unit. Check the job setup to ensure sealing mode is activated. If the problem persists, the sealing felts may need to be changed.
  • J
    Jerry GomezSep 1, 2025
    What to do if envelopes fail to open in Pitney Bowes Relay 4500 Folding Machines?
    • A
      Ariana ThompsonSep 1, 2025
      If envelopes are failing to open in your Pitney Bowes Folding Machine, load them flap side up with the flap feeding last. Ensure the envelopes are not stuck together due to dampness and try using a new box of envelopes.
  • W
    whitney55Sep 3, 2025
    How to troubleshoot poor sheet feed on Pitney Bowes Folding Machines?
    • K
      karlwongSep 3, 2025
      To resolve poor sheet feed on your Pitney Bowes Folding Machine: * Check the job setup. * Set the guides to the sheet width and back off 1/4 turn. * Verify the two insert feeder adjustments (number and letter settings) are set correctly for the type of insert you’re running.
  • F
    fernandowhiteSep 5, 2025
    How to troubleshoot poor insert feed on Pitney Bowes Relay 4500 Folding Machines?
    • M
      Mark LopezSep 5, 2025
      If you're experiencing poor insert feed with your Pitney Bowes Folding Machine, check the job setup. Adjust the guides to the sheet width and back off 1/4 turn. Verify the two insert feeder adjustments (number and letter settings) are correctly set for the insert type. Fan the stack before loading, and consider changing the insert stack's orientation. Use the wedge to support the insert stack. Finally, check the specifications in this guide.
  • K
    Karen KimSep 7, 2025
    Why is the address in the wrong position on Pitney Bowes Folding Machines envelopes?
    • D
      Daniel FlowersSep 7, 2025
      If the address is in the wrong position in the envelope window when using your Pitney Bowes Folding Machine, ensure that the address-bearing sheets are loaded correctly so the address appears through the window. Also, double-check the job setup.

Summary

1 - Safety

Safety Information

Precautions for safe operation and power connection.

4 - Product Overview

Programming a Scanning Job

Step-by-step guide to setting up a scanning job.

Initiating Job Setup

Steps to start the job setup process.

Enabling Scanning (OMR or Barcode)

How to configure scanning options (OMR/Barcode).

Setting the Fold Type

How to select the desired fold type for the job.

Setting the Paper Length

Setting the paper length parameter for the job.

Setting the Envelope Depth

Measuring and setting the envelope depth.

Confirming Job Setup

Reviewing and finalizing job settings.

Programming a non-Scanning Job

Steps to set up a job without scanning.

5 - Running a Job

Running a Job

Overview of the steps to run a programmed job.

Selecting a Job to Run

How to choose a job from the touchscreen menu.

Loading the Sheet Feeder

Instructions for loading paper into the sheet feeder.

Loading the Standard Envelope Feeder

How to load envelopes into the standard feeder.

Running a Trial Piece

Performing a test run to check job settings.

Starting and Stopping the Inserter

How to start and stop the inserter's operation.

6 - OMR Scanning

About Optical Mark Recognition (OMR) Scanning

Explanation of how OMR scanning works and its benefits.

OMR Specifications

Technical details for OMR marks and their placement.

Adjusting the OMR Scanning Heads

How to align OMR scanning heads.

7 - Barcode Scanning

8 - Error Recovery and Clearing Material Jams

10 - Troubleshooting

11 - Specifications

Pitney Bowes Relay 4500 Specifications

General IconGeneral
BrandPitney Bowes
ModelRelay 4500
CategoryFolding Machines
LanguageEnglish

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