How to fix a blank screen on Pitney Bowes Relay 2500?
If your Pitney Bowes Folding Machine's screen is blank, try the following: First, push the blue power button to wake up the tablet. Then, check that the power cord is firmly connected and the wall socket is switched on. Finally, turn the power switch to the ON position.
What to do if the inserter is not operating on Pitney Bowes Relay 2500?
If the inserter on your Pitney Bowes Folding Machine isn't operating, make sure all covers are closed and check the display for any cover information. Also, remove and relocate all feeders and fold plates, ensuring they are in the correct position and properly seated.
How to fix 'Error Opening COM' on Pitney Bowes Relay 2500?
If you're getting an 'Error Opening COM' or communication failure on your Pitney Bowes Folding Machine, verify that the power cord is firmly connected and the wall socket is on. Also, ensure that the power switch is turned on.
Why is the envelope feed poor on Pitney Bowes Relay 2500 Folding Machines?
If your Pitney Bowes Folding Machine is experiencing poor envelope feed, adjust the envelope side guides to the envelope width and then back off 1/4 turn. Ensure that the envelopes are not curled and consider trying a new box. Remember to fan the stack before loading and load envelopes flap side up with the flap feeding last.
Why does my Pitney Bowes Relay 2500 feed multiple sheets at once?
If your Pitney Bowes Folding Machine feeds multiple sheets when only one is expected, check the job setup and the manual feed lever position. Also, make sure to fan the stack of sheets before loading them into the machine.
How to resolve envelope sealing issues on Pitney Bowes Folding Machines?
If you're having envelope sealing issues with your Pitney Bowes Folding Machine, start by refilling the sealer unit. Check the job setup to ensure sealing mode is activated. If the problem persists, the sealing felts may need to be changed.
What to do if envelopes fail to open in Pitney Bowes Folding Machines?
If envelopes are failing to open in your Pitney Bowes Folding Machine, load them flap side up with the flap feeding last. Ensure the envelopes are not stuck together due to dampness and try using a new box of envelopes.
How to troubleshoot poor sheet feed on Pitney Bowes Relay 2500 Folding Machines?
To resolve poor sheet feed on your Pitney Bowes Folding Machine: * Check the job setup. * Set the guides to the sheet width and back off 1/4 turn. * Verify the two insert feeder adjustments (number and letter settings) are set correctly for the type of insert you’re running.
How to troubleshoot poor insert feed on Pitney Bowes Relay 2500?
If you're experiencing poor insert feed with your Pitney Bowes Folding Machine, check the job setup. Adjust the guides to the sheet width and back off 1/4 turn. Verify the two insert feeder adjustments (number and letter settings) are correctly set for the insert type. Fan the stack before loading, and consider changing the insert stack's orientation. Use the wedge to support the insert stack. Finally, check the specifications in this guide.
Why is the address in the wrong position on Pitney Bowes Relay 2500 envelopes?
If the address is in the wrong position in the envelope window when using your Pitney Bowes Folding Machine, ensure that the address-bearing sheets are loaded correctly so the address appears through the window. Also, double-check the job setup.
General| Brand | Pitney Bowes |
|---|---|
| Model | Relay 2500 |
| Category | Folding Machines |
| Language | English |
Precautions for safe operation and power usage of the inserting system.
Information about visual warning symbols and cautionary statements.
Overview of hardware components and features of Relay inserter models.
Diagram and description of the various components of the Relay inserter.
Basic operations including powering on, navigation, and using the touchscreen interface.
Procedures for logging in, managing operator accounts, and changing job names.
Steps to program scanning and non-scanning jobs.
Detailed configuration of feeders, folds, sealer, paper, and envelope parameters.
Finalizing job setup and performing trial runs for verification.
Procedures for modifying and deleting existing job configurations.
Steps for preparing the inserter and loading materials before running a job.
Procedures for running trial pieces and controlling the inserter operation.
Explanation of OMR scanning, its types, marks, and data.
Specifications for OMR marks, positioning, head adjustment, and error handling.
Introduction to barcode scanning and 2D barcode data formats.
Specifications for printing barcodes and guidelines for placement on sheets.
Procedure for adjusting the barcode camera position for optimal scanning.
List of barcode scanning error messages and their troubleshooting steps.
Steps to recover from common errors like accumulation stops or empty feeders.
Procedures for clearing jams in sheet feeders, insert trays, and fold plates.
Steps to clear jams in carriage, envelope areas, and accumulation.
Guide on using the manual advance knob to manually feed paper out of rollers.
Overview of reports capturing mailpiece data and job information.
Steps to generate reports for jobs that use scanning functionality.
Procedure to generate job summary and productivity reports.
Solutions for issues related to the touchscreen and inserter operation.
Solutions for problems with envelope, sheet, and insert feeding.
Resolving issues related to specific features like double detection.
List of system error messages and their troubleshooting steps.
Details on sheet sizes, paper weights, and fold configurations.
Specifications for envelope feeder, stacker, and envelope flap/throat requirements.
Physical dimensions, electrical, cycle speed, feeder, and fold configurations.
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