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Pitney Bowes SendKit PB-SP100 User Manual

Pitney Bowes SendKit PB-SP100
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Shipping & Mailing
Postage Management
Windows SendKit Installation Instructions
Sendkit- PB-SP100 (1E52), SL-397-D
SDC2192A UK English Edition
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Pitney Bowes SendKit PB-SP100 Specifications

General IconGeneral
BrandPitney Bowes
ModelSendKit PB-SP100
CategoryPrinter
LanguageEnglish

Summary

Introduction to SendKit Installation

Using Your SendKit Equipment

Guidance on how to use your SendKit setup or standalone printer or scale.

Troubleshooting and Safety Information

References to sections covering troubleshooting and safety guidelines.

PB-SP100 Printer Installation via USB Connection

Opening the Box and Unpacking

Diagrams and explanations of items found in the box, including power cable selection for your region.

Signing into SendPro

Instructions for signing into SendPro using the link provided in the welcome email.

Connecting the Printer Power Cord

Steps to connect the power cord and adapter to the printer and switch it on.

Printer Ready Status

Guidance on confirming the printer is ready after power connection.

Aligning the Label Roll

Procedure to press the feed/cancel button and tear off the correctly dispensed label.

Connecting the Printer USB Cable

How to connect the printer to your computer using the USB cable.

Manually Download Printer Driver

Steps to visit a URL, download, and install the printer driver manually.

Set Stock and Print Test Label

Instructions to search for printers, manage settings, and print a test label.

PB-SP100 Printer Installation via Network Connection

Opening the Box and Unpacking

Diagrams and explanations of items found in the box, including power cable selection.

Signing into SendPro

Instructions for signing into SendPro using the welcome email link.

Connecting the Printer

Steps to connect the network cable to the printer and network socket.

Printer Ready Status

Guidance on confirming the printer is ready after power connection.

Aligning the Label Roll

Procedure to press the feed/cancel button and tear off the correctly dispensed label.

Printing a System Report

Instructions to print a system report to obtain the printer's IP address.

Downloading and Installing Printer Driver

Steps to download and install the network printer driver.

Set Up the Printer

Instructions to search for printers, manage settings, and configure the printer.

Test Print

Steps to perform a test print to verify the printer is working correctly.

SL-397-D Scale Installation

Signing into SendPro

Instructions for signing into SendPro using the welcome email link.

Connecting Your Scale

Steps to place, connect, and set the scale mode (Kg).

Downloading the Scale Utility

Steps to download and install the SendPro® Scale Utility for Windows.

Using Your Equipment

Creating and Printing Shipping Labels

Guidance on creating and printing shipping labels.

Managing Users and Account Settings

Information on managing users, changing passwords, and viewing history.

Transaction Limits and Shipment Search

Details on maximum transaction limits and how to search for shipments.

Carrier Services and Packaging Information

Information on carrier services and packaging, including weight restrictions.

Troubleshooting Common Issues

Printer Printing Issues

Troubleshooting common printing problems like quality, alignment, jams, and LED lights.

Labels Printing Too Small

Solutions for labels printing too small due to incorrect paper size settings.

Missing Text or Images on Labels

Troubleshooting missing text or images on labels, possibly due to Adobe Reader or driver issues.

Solid Red Light on Printer

Steps to resolve a solid red light on the printer, including rebooting and sensor calibration.

Scale Troubleshooting and Calibration

Scale Icon Issues

Troubleshooting grayed out or non-updating scale icons, including compatibility and connection checks.

Recalibrating Scale for Zero Value

Steps to re-zero the scale if it displays a negative weight or fluctuates.

Safety Precautions for Equipment Use

General Safety Instructions

Follow normal safety precautions for office equipment and read all instructions carefully.

Power Cord and Adapter Safety

Guidelines for safe use of power cords, adapters, and proper grounding of wall outlets.

Electrical Safety and Fire Risk

Warnings against disassembling the unit and risks associated with power adapters and modifications.

Safe Operation and Handling

Advice on keeping body parts away from moving parts and preventing overheating.

Product Specifications and Compliance

Product Details and Requirements

Details on product type, model, power requirements, sound level, and operating temperature.

Compliance and Certification Information

Information on CE certification and compliance with European Union Directives.

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