Contact.
Having trouble?
Please visit our website at www.plugwise.com/anna.
Here you will nd handy tips and instructions.
You can also ll in the contact form:
www.plugwise.com/technical-contact
Still having difculties?
You can always call us on workdays
between nine (09.00h) and ve (17.00h)
+31(0) 88 24 33 033.
How do I set up the help desk connection?
To be of the best possible service to you, you can temporarily use
the Smile to set up a help desk connection so that Plugwise help
desk staff and developers can view your environment directly
together with you to determine the problem. Press six times in quick
succession the black button on the Smile. This establishes a 48-hour
connection. Contact the help desk in advance, so we know that you
are establishing the help desk connection.
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