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8 Maintenance, calibration, service and guarantee
The “plusoptiX S16” is an opto-electronic measuring device. The mechanical structure and
functional principle is comparable to a video camera. If you handle the “plusoptiX S16” as
carefully as you handle your own video camera, your “plusoptiX S16” will provide you with
many years of problem-free, good service.
Maintenance and calibration
The “plusoptiX S16” is maintenance-free and does not need calibrating. If it is not being
used, store it in the box for safekeeping. Only use a slightly damp microfibre cloth to clean
the device.
Service
If the “plusoptiX S16” is not working perfectly, please read chapter Fehler! Verweisquelle
konnte nicht gefunden werden. “Fehler! Verweisquelle konnte nicht gefunden werden.”
or short manual 9 on our homepage (www.plusoptix.com), under support. Only contact
Plusoptix if this is subsequently necessary.
Garantie
Es besteht eine 12-monatige Garantie ab der Inbetriebnahme. Sie können eine Verlängerung
der Garantiezeit erwerben. Kontaktieren Sie dazu bitte Plusoptix. Die Garantie erlischt bei
äußeren Beschädigungen, unsachgemäßem Betrieb, falschem Reinigen oder Transport
ohne Gerätekarton. Die Garantie erlischt auch, wenn der „plusoptiX S16“ geöffnet worden ist.
Externe Geräte wie USB-Speicher, USB-Tastatur und -Maus sind nicht im Garantieumfang
enthalten.
Serial number of the “plusoptiX S16”
The type plate with serial number (S/N 1601S-xxx-xxxx xxxx) can be found on the bottom of
the cradle. If you contact us regarding ongoing service or guarantee issues, please make
sure you always have the serial number of your “plusoptiX S16”. The serial number helps us
to answer your question quickly.
Posting the “plusoptiX S16”
If case of a guarantee claim or service, please send to “plusoptiX S16” to us in its box at your
expense. We will then return it to you at our expense after we have repaired it. If patient data
is stored on the device, it must be removed from the device for data protection reasons. For
this purpose, a copy of the database can be exported before shipping, and imported again
after the receipt of the repaired device. For more information, refer to short manual 7 on our
homepage (www.plusoptix.com), under support.
Our address is:
In Europe:
Plusoptix GmbH
Neumeyerstrasse 46
90411 Nuremberg
Germany
Tel: +49-911-59 83 99-20
in North- and South America:
Plusoptix Service & Warranty
Attn: Richard Christensen
8736 SE 165th Mulberry Lane
Suite 220
Lady Lake, Fl 32162