Modem connection is unreliable
z Make sure that the modem is installed properly.
z Make sure that the telephone line is connected correctly.
Network Connection Problems
z Make sure that the network card is compatible with your Pocket PC.
z Make sure that you have installed the proper drivers for your Pocket PC.
z In the properties for your network card, make sure that you have correctly
configured the IP settings, and the addresses of your DNS servers and/or
WINS servers. Your network administrator can verify this.
z Make sure that you have added necessary server information.
z If Network Connection is not listed as a connection method in the ActiveSync
dialog box when starting synchronization, wait a few minutes and try again.
Also, if synchronization does not start right away, the network is probably
busy, and it may take a minute for your Pocket PC to connect to the network.
z Verify with your network administrator that your user name and password
are correct.
z Verify with your network administrator that the network you are trying to
connect to is available, to try to connect to it from another computer.
z You may need to change the device name if you are trying to connect to a
network and cannot because another device with the same name is already
connected. To change the device name, tap
Æ
Settings Æ System Æ About
Æ
Device ID.
85
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