Troubleshooting
Malfunction Possible Reason Solution
Device does not
turn on or turns on
but only the logo is
loaded
Battery is low Charge the battery
A book does not
open - the message
Book is probably
damaged or protected
appears, or nothing
happens at all
The book is
damaged
If the book was downloaded
from the online store try to
re-load it again. If the le
opens on your PC, but does
not open on the Device, save
the book in another format.
Html book opens
but is displayed
incorrectly.
For example, there
are empty pages,
some part of the text
is missing etc.
HTML-les con-
tain non-text el-
ements (frames,
JAVA-scripts,
ash-elements)
Save the page in TXT format
Book opens but
various symbols,
question marks etc.
are displayed instead
of letters
Incorrect
encoding
Switch to reading mode,
select Settings and change
encoding