point 3 Series - User Manual

Questions and Answers

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jcarrilloAug 15, 2025
What to do if the Point Hob stops heating and flashes?
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  Tanner WoodAug 15, 2025
  If the Point Hob suddenly stops heating and the display flashes, it could be due to using the wrong type of pan. Ensure you are using the proper pot as described in the instruction manual. Alternatively, the unit may be overheated. Allow the temperature to return to normal, then push the “ON/OFF” button to restart the unit.
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alvarezangelaAug 18, 2025
Why doesn't the LED come on when my Point Hob is plugged in?
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  Kelly HayesAug 18, 2025
  If the LED on your Point Hob doesn't light up when plugged in, there could be several reasons: * **No power:** Ensure the plug is securely in the outlet and that the outlet is working. * **Connection failure:** The accessorial power board and the display board might not be properly connected; check the connection. * **Damaged boards:** The accessorial power board or the display board may be damaged and need replacement.
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Tina PorterAug 22, 2025
What to do if the Point Hob indicator is on but it's not heating?
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  Mr. James Vasquez MDAug 22, 2025
  If the Cooking Mode Indicator on your Point Hob is on, but the hob isn't heating, it could be due to the following reasons: * The hob may be overheating due to high ambient temperature or blocked Air Intake/Vent. * There might be an issue with the fan. Check if the fan runs smoothly; if not, replace it. * The power board could be damaged and may need replacing.
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ubrownAug 25, 2025
What to do if IGBT temperature is too high in Point Hob?
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  Henry SilvaAug 26, 2025
  If the IGBT of your Point Hob is experiencing high temperatures, allow the temperature to return to normal. Then, press the “ON/OFF” button to restart the unit. Also, verify that the fan is running smoothly; if it is not, replace the fan.
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Sarah RangelAug 28, 2025
Why some Point Hob buttons don't work?
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  Brooke JonesAug 28, 2025
  If some buttons on your Point Hob aren’t working, or the LED display is not normal, the display board may be damaged and needs to be replaced.
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William RhodesAug 31, 2025
Why do Point Hob heating zones display blank?
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  Roy FloresSep 1, 2025
  If the heating zones on the same side of your Point Hob display “ ”, it could be due to: * A connection failure between the power board and the display board. Check the connection. * Damage to the communicate part of the display board. Replace the display board. * Damage to the main board. Replace the power board.
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Patrick MeadowsSep 4, 2025
What happens if the supply voltage is below the rated voltage for Point Hob?
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  pgarciaSep 4, 2025
  If the supply voltage to your Point Hob is below the rated voltage, inspect whether the power supply is normal. Power on the unit after the power supply returns to normal.
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valdezbethSep 8, 2025
Why does the Point Hob fan motor sound abnormal?
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  Brittany DelacruzSep 8, 2025
  If the fan motor of your Point Hob sounds abnormal, the fan motor may be damaged and needs to be replaced.
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Joanna Green MDSep 12, 2025
How to fix ceramic plate temperature sensor failure in Point Hob?
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  martinsmithSep 12, 2025
  If there is a ceramic plate temperature sensor failure (open circuit) in your Point Hob, check the connection or replace the ceramic plate temperature sensor.