13
❺ Troubleshoo ng
• Before you contact your retailer, please carry out these few simple checks using the following
tables if a problem occurs.
• If the problem con nues, contact your retailer.
5.1 I Cleaner behaviour
The hose gets
tangled.
• Remeasure the hose length and check that it corresponds to that required by the shape of
the pool, see "2.4 I Adjus ng the hose length".
• When the cleaner is in opera on, check that the swivels and hose fi ngs rotate freely.
• Check that the hose fl oats. Posi on the fi rst fl oat against the connector a ached to the
cleaner, then space the fl oats at 30 to 90 cm intervals.
• Check that the wheel rotates at a speed of between 28 and 32 rpm, see "3.1 I Checking the
op mum speed of wheel rota on".
• Lay the en re length of hose out in the sun so that it returns to its original shape.
The cleaner gets
stuck on the steps
or other obstacles
for more than 3
minutes.
• Check that the wheel rotates at a speed of between 28 and 32 rpm, see "3.1 I Checking the
op mum speed of wheel rota on".
• Remove debris from the fi lter canisters and clean as required.
• Check that the hose fl oats. Posi on the fi rst fl oat against the connector a ached to the
cleaner, then space the fl oats at 30 to 90 cm intervals.
• Adjust the thrust jet, see "3.2.1 Confi guring the thrust jet".
• Remove any obstacles that could hinder the cleaner's movements.
• Install a back-up valve accessory, available from your retailer. This may require nuts and a
swivel. Posi on the back-up valve and its adjacent hose fl oat 1.8 to 2.4 m from the cleaner.
The thrust jet
sprays large
amounts of water in
the area around the
pool.
• Check the posi on of the thrust jet (see "3.2.1 Confi guring the thrust jet") and adjust the
fl ow rate if necessary (see "3.2.2 Confi guring the thrust jet fl ow rate").
The cleaner doesn't
clean the en re
pool.
• Remeasure the hose length and check that it corresponds to that required by the shape of
the pool, see "2.4 I Adjus ng the hose length".
• Adjust the thrust jet to improve coverage, see "3.2 I Adjus ng the cleaner's movements (if
necessary)".
The cleaner is slow,
seems to have less
power than usual or
doesn't move.
• Check that the wheel rotates at a speed of between 28 and 32 rpm, see "3.1 I Checking the
op mum speed of wheel rota on".
• Remove debris from the fi lter canisters and clean as required.
• Remove debris from the in-line fi lter screen and clean if necessary, see "4.2 I Cleaning the
in-line fi lter screen".
• Clean the skimmer basket, the pump basket and the pool fi lter.
• Check the hoses and connectors looking for leaks that could cause a loss of water pressure.
The cleaner does
not climb the pool
walls.
• Check that the wheel rotates at a speed of between 28 and 32 rpm, see "3.1 I Checking the
op mum speed of wheel rota on".
• Check that the hose fl oats. Posi on the fi rst fl oat against the connector a ached to the
cleaner, then space the fl oats at 30 to 90 cm intervals.
• Remove debris from the fi lter canisters and clean as required.
• Adjust the thrust jet to improve coverage, see "3.2 I Adjus ng the cleaner's movements (if
necessary)".
• For slippery surfaces ( ling, fi breglass, etc.), replace the two rear tyres with PosiTrax® tyres
for be er grip (available from your retailer), see "1.2.2 Cleaner parts list".
The cleaner doesn't
adhere suffi ciently
to the slippery
surfaces ( ling,
fi breglass, etc.)
• For slippery surfaces ( ling, fi breglass, etc.), replace the two rear tyres with PosiTrax® tyres
for be er grip (available from your retailer), see "1.2.2 Cleaner parts list".
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