Poly CCX 500 Guide

Getting to know
your phone
Phone features and keys
2
1
4
5
6
7
8
9
10
3
1 Reversible tab
(behind handset)
Secures the handset in the cradle when you
position your phone stand at a high angle.
To secure the handset, remove the tab, reverse
it so the protrusion points up, and reinsert it.
Position the handset so the protrusion on the
tab fits into the slot on the handset.
2 Message waiting
indicator
Flashes to indicate you have an incoming call.
Flashes red to indicate when you have new
messages.
3 Touchscreen Enables you to select items and navigate menus
on the touch-sensitive screen.
4,5 Volume keys Adjusts the volume of the handset, headset,
speaker, and ringer.
6 USB port(s) Enables you to attach a USB flash drive or
USB headset.
Poly CCX 500 phones include one USB-A port
and one USB-C port.
7 Headset indicator Displays when the phone is powered on.
The icon glows green or blue when a headset
is connected and activated.
8 Speakerphone
indicator
Displays when the phone is powered on.
The icon glows green when activated.
9 Speaker Provides ringer and speakerphone audio output.
10 Mute key Mutes local audio during calls and conferences.
6

Poly CCX 500 Specifications

General

Category	Telephone
Manufacturer	Poly
Model	CCX 500
Display	5-inch color LCD
Touchscreen	Yes
Speakerphone	Yes
Resolution	1280 x 720
Audio Features	HD Voice, Acoustic Fence
Connectivity	Bluetooth
Operating System	Android
Headset Connection	Bluetooth, USB
Power	PoE (Power over Ethernet)
Supported Platforms	Microsoft Teams, Zoom
Compatibility	Compatible with leading UC platforms
Weight	0.9 kg
USB Ports	1 x USB-C