Test Speakers
Verify that you correctly connected the speakers to your G7500 and Studio X series system.
You must enable Polycom StereoSurround to test both speakers at once.
The following setups don’t support stereo audio:
• Standalone Studio X30 systems
• G7500 and Studio X Family systems paired with Poly Trio systems
Task
1 In the system web interface, go to Diagnostics > Audio Test.
2 Do one of the following:
• Select Start.
• Select Left to test the left speaker.
• Select Right to test the right speaker.
• Select Both to test both speakers (if you enable Polycom StereoSurround).
If you run a test during a call, people on the far site also hear the test tone.
A 473 Hz tone indicates that the local audio connections are correct.
Test Audio Levels
Audio meters show you real-time audio input and output signals for your system, including microphones, far-site audio,
and other connected audio devices.
Task
1 Do one of the following:
• In the system web interface, go to Diagnostics > Audio Tests > Audio Meters.
• In the local interface, go to Settings > System Information > Diagnostics > Audio Meter.
• In the local interface, from the right border of your screen swipe left, and go to Settings > Diagnostics > Audio
Meter.
2 To test the audio levels, do one of the following:
• To check the near-site audio, speak into your microphones.
• To check the far-site audio, ask a call participant to speak or call a phone in the far-site room to hear it ring.
Occasional peaks of +12 dB to +16 dB with loud transient noises are acceptable. If you see +20 on the audio meter, the
audio signal is 0 dBFS and the audio might be distorted. A meter reading of +20dB corresponds to 0dBFS in the room
system audio. A signal at this level is likely clipping the audio system.
Test Polycom StereoSurround
After you configure the G7500 and Studio X series system to use Polycom StereoSurround, you can place a test call to see
if it works.
Make sure the microphones are positioned correctly.
The following setups don’t support stereo audio:
• Standalone Studio X30 systems
• G7500 and Studio X Family systems paired with Poly Trio systems
Task
1 In the system web interface, go to Audio/Video > Audio > Audio Input.
2 Gently blow on the left and right leg of each microphone while watching the audio meters to identify the left and right
inputs.
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