Poly P017 Administrator's Guide

Logs ............................................................................................................................................................................................................120
Consolidated System and Peripheral Device Logs .................................................................................................................120
Configure Log Preferences ........................................................................................................................................................... 120
Configure Log Level .........................................................................................................................................................................121
Retrieve Log Files .............................................................................................................................................................................122
Transfer Logs to a USB Flash Drive ............................................................................................................................................ 122
Configure Remote Logging ............................................................................................................................................................122
Configure Logging to System Internal Storage ....................................................................................................................... 123
Sample Log File ................................................................................................................................................................................. 123
SNMP Reporting .................................................................................................................................................................................... 124
Configure SNMP .............................................................................................................................................................................. 125
Download MIBs ................................................................................................................................................................................ 126
Checking System Status .......................................................................................................................................................................127
View Call Statistics ................................................................................................................................................................................128
Check Provisioning Results ................................................................................................................................................................ 128
Paired IP Devices ...................................................................................................................................................................................129
IP Device Can’t Pair to the Video System ................................................................................................................................. 129
IP Device Doesn’t Display On the Available Devices List .................................................................................................... 129
Paired IP Device is Disconnected ................................................................................................................................................129
IP Device Paired to Inaccessible Video System .......................................................................................................................130
IP Audio Device is Disconnected from G7500 ........................................................................................................................ 130
Paired IP Device Doesn’t Complete Software Update ......................................................................................................... 130
Audio Tests ..............................................................................................................................................................................................130
Can’t Wake the System by Touching the Monitor ....................................................................................................................... 132
LED Status Indicators for the System LAN Ports ......................................................................................................................... 132
Fix Polycom Acoustic Fence Issues with G7500 .......................................................................................................................... 132
Test the Call Experience ......................................................................................................................................................................132
Test Connection with Another System ........................................................................................................................................... 133
Run a Trace Route ................................................................................................................................................................................. 133
LDAP Directory Server Ignores the Minimum TLS Version Setting .......................................................................................133
Checking the Web Proxy Configuration .........................................................................................................................................133
Zero Touch Onboarding Connection Fails During Initial Setup or After Reset .................................................................. 134
Verify Poly Lens Registration Status ............................................................................................................................................... 134
Poly Clariti Manager Provisioning Fails After Downgrading Software .................................................................................134
Lighting Conditions Impact Picture Quality .................................................................................................................................. 135
Issues When the System is Sleeping or Waking ............................................................................................................................135
Poly Trio Audio Meter Not Displaying in System Web Interface ............................................................................................135
A Portion of the EagleEye Cube USB Camera Name Is Cut Off ...............................................................................................135
Contacts with the Same Name Don't Display in the Contact List .......................................................................................... 135
Monitor Loses Signal After Monitor Swap ..................................................................................................................................... 136
System Web Interface Is Displaying Invalid or Disabled Camera Settings ...........................................................................136
Can’t Connect to Secondary Network After Changing Country Code ..................................................................................136
Can’t Use AirPlay to Share Full Screen Video From a Website or App ..................................................................................136
Contacting Technical Support ........................................................................................................................................................... 136
Locate the System Serial Number ...............................................................................................................................................136
Before You Begin ................................................................................................................................................................................... 137
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Poly P017 Specifications

General

Brand	Poly
Model	P017
Category	Conference System
Language	English