With active sensors putting on the headset
will:
taking off the headset
will:
Mobile/softphone call answer the call keep call in headset
Music/media resume music/media (if
playing previous to taking off)*
pause music/media (if
playing)*
Mute (activate in Poly Lens
App )
unmute if on an active call mute if on an active call
Note: *Functionality varies by application. May not function with web-based apps.
Reset sensors
You may need to reset the sensors if they are not working as expected.
There are two ways to reset the headset sensors. Choose:
• With your headset powered on, charge your headset on the charge stand for 10
seconds
• Power on your headset while pressing the Mute button for more than 4 seconds
until the LEDs flash purple 4 times, being careful to not touch the earcup padding or
allow it to come in contact with surfaces
Disable sensors
You can disable your headset smart sensors 2 ways:
• Manage sensors in Poly Lens App
• Hold both the Mute and Call buttons for more than 4 seconds until the LED
flashes purple then red. Repeat to reactivate; the LED flashes purple then blue
Note: Sensors cannot be disabled while streaming audio.
Play or pause audio
Tap the Call button to pause or resume streaming audio.
Note: Functionality varies by application. May not function with web-based apps.
Voice assistant (smartphone feature)
Siri, Google Assistant, Cortana Press and hold the Call button for 2 seconds to activate
your phone's default voice assistant. Wait for the phone prompt to activate voice dialing,
search, and other smartphone voice controls.
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