Polycom 4 Series User Manual

QUICK INSTALLATION GUIDE
Intermedia • Copyright © 2013
OVERVIEW
Intermedia Hosted PBX phone system and service has been designed to use your existing broadband data
connection as well as the existing data wiring in your office. In order to begin using your new phone system
and service you must perform the following steps:
POLYCOM 4/6-LINE DESK PHONES
INSTALLING PHONES AT MULTIPLE LOCATIONS?
If you have ordered phones for multiple locations, it is critical that each phone is installed at the proper location. This is done to ensure that in the
event of an emergency, the 911 operator receives the correct address when you call. To view the assigned address for each phone, please refer to
the Packing List found in your shipping box.
1. Ensure the phones are installed at the proper address (see orange packing list in the box)
2. Activate your phone lines
3. Install the phones using your existing data network
4. Setup your optional Automated Attendant (not covered in this install guide)
5. Setup each phone’s voicemail box
6. Download the Reference Guides at http://www.intermedia.net/visitor/acs/default.aspx?nav=dpNBU
INSTALLATION OVERVIEW
PARTS CHECK
NEED HELP? Call 1-877-357-0750
ACTIVATING THE SERVICE
Before you can make or receive calls, you need to activate your phone
line(s). This also activates the billing for your phone line(s). To activate
your phone line(s):
1. Go to https://exchange.intermedia.net and enter your
Administrator Portal login name and password
2. Within the Account Info tab, click the Activate Service button
3. Activate the lines you intend to use. Lines will automatically
activate 30 days from purchase
1
2
*1159-PUG-002*
1 Handset per
Desk Phone
1 Handset phone cord
per Desk Phone
Desk Phone
Ethernet Cable
1 or more
Desk Phone(s)
Desk Phone
Power Supply
Phone Base Stand
WIRELESS ADAPTER
(optional)
Desk Phone Wireless Adapter
and Power Supply

Polycom 4 Series Specifications

General

Model	Polycom 4 Series
Category	Telephone
Display	Color LCD
Resolution	Up to 800x480 pixels
Speakerphone	Yes
Power over Ethernet (PoE)	Yes
Supported Protocols	SIP, H.323
Audio Technology	HD Voice
Supported Codecs	G.711, G.722, G.729
Microphone	Built-in

Summary

Polycom Desk Phone Overview

Install Polycom Desk Phones

Assemble Desk Phone

Connect the coiled handset cord to the phone base and handset for initial assembly.

Connect Desk Phones to Network

Connect phones using existing data network via wired or computer pass-through options.

Connect Desk Phone Power

Plug the power cord into the phone and a wall outlet to power the device.

Attach Phone Base as Desk Mount

Secure the phone base to the handset for stable desktop use.

Install Polycom Desk Phones Wirelessly

Install Wireless Transmitter

Connect the wireless transmitter to your router/switch and its power supply.

Connect Phones Wirelessly

Use the wireless adapter to connect phones to the transmitter within a 40-foot range.

Record Polycom Phone Greetings

Record Voicemail Greeting

Set up individual voicemail greetings for each phone line.

Setup Voicemail Box

Configure voicemail settings, including PIN and unavailable greetings.

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