QUICK INSTALLATION GUIDE
Intermedia • Copyright © 2013
OVERVIEW
Intermedia Hosted PBX phone system and service has been designed to use your existing broadband data
connection as well as the existing data wiring in your office. In order to begin using your new phone system
and service you must perform the following steps:
POLYCOM 4/6-LINE DESK PHONES
INSTALLING PHONES AT MULTIPLE LOCATIONS?
If you have ordered phones for multiple locations, it is critical that each phone is installed at the proper location. This is done to ensure that in the
event of an emergency, the 911 operator receives the correct address when you call. To view the assigned address for each phone, please refer to
the Packing List found in your shipping box.
1. Ensure the phones are installed at the proper address (see orange packing list in the box)
2. Activate your phone lines
3. Install the phones using your existing data network
4. Setup your optional Automated Attendant (not covered in this install guide)
5. Setup each phone’s voicemail box
6. Download the Reference Guides at http://www.intermedia.net/visitor/acs/default.aspx?nav=dpNBU
INSTALLATION OVERVIEW
PARTS CHECK
NEED HELP? Call 1-877-357-0750
ACTIVATING THE SERVICE
Before you can make or receive calls, you need to activate your phone
line(s). This also activates the billing for your phone line(s). To activate
your phone line(s):
1. Go to https://exchange.intermedia.net and enter your
Administrator Portal login name and password
2. Within the Account Info tab, click the Activate Service button
3. Activate the lines you intend to use. Lines will automatically
activate 30 days from purchase
1
2
*1159-PUG-002*
1 Handset per
Desk Phone
1 Handset phone cord
per Desk Phone
Desk Phone
Ethernet Cable
1 or more
Desk Phone(s)
Desk Phone
Power Supply
Phone Base Stand
WIRELESS ADAPTER
(optional)
Desk Phone Wireless Adapter
and Power Supply
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