3
What’s in the box?
Polycom SoundPoint IP 331
A. Phone
B. Network Cable
C. Handset Cable
D. Handset
E. Stand
F. Quick Start Guide
G. Power Cord
The software included in this Product, including, without limitation, firmware and all updated thereto, including any  SOFTWARE SUPPORT.  Polycom  will provide support  for  software  running on the  Product  if  all of the following 
conditions are satisfied:
software that may be downloaded electronically via the internet or otherwise (the “Software”) is licensed, not sold.  
• The product is under warranty or is covered by a Polycom service contract;
Customer shall not reverse compile, disassemble, or otherwise reverse engineer, embed with any other software 
• The product is operating on a Polycom-approved partner platform;
product, or modify in any manner with respect thereto, the software in whole or in part.
• The product software is the current major version or the next preceding major version (software 
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product will be free from defects in 
revisions are labeled as “x.y.z,” with the first two digits designating major versions).
workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom 
The product software comes with a 90-day software warranty, providing for software updates (minor releases/bug 
or its authorized reseller.
fixes). To continue to receive support, purchasing a maintenance contract is the most economical solution.
Polycom’s sole obligation under this express warranty shall be, at Polycom’s option and expense, to repair the 
Requests  for  software  support  should  be  made  through  the  Polycom  Reseller  from  whom  the  product  was 
defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if 
purchased.
LIMITATION  OF  LIABILITY.  TO  THE FULL  EXTENT  ALLOWED  BY  LAW,  POLYCOM  EXCLUDES  FOR ITSELF  AND  ITS 
neither of the two foregoing options are reasonably available, Polycom may, on its sole discretion, refund to 
SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, 
Customer the purchase price paid for the defective product. All products that are replaced will become the property 
CONSEQUENTIAL,  INDIRECT,  SPECIAL,  OR  PUNITIVE  DAMAGES  OF  ANY  KIND,  OR  FOR  LOSS  OF  REVENUE  OR 
of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or 
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN 
repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, 
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF 
whichever is longer.
ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH 
Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is 
DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT,  OR REFUND OF THE PURCHASE PRICE PAID, AT 
recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility 
POLYCOM’S  OPTION.  THIS  DISCLAIMER  OF  LIABILITY  FOR  DAMAGES  WILL  NOT  BE  AFFECTED  IF  ANY  REMEDY 
PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or 
DISCLAIMER. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or 
replaced item will be shipped to Customer, at Polycom’s expense, not later than thirty (30) days after Polycom 
the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation 
receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to 
of liability for personal injury, so the above limitations and exclusions may be limited in their application to the 
Customer.
customer. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the 
EXCLUSIONS. Polycom will not be liable under this limited warranty if its testing and examination disclose that the 
duration of the applicable written warranty. This warranty gives the customer specific legal rights which may vary 
alleged defect or malfunction in the product does not exist or results from: 
depending on local law.
• Failure to follow Polycom’s installation, operation, or maintenance instructions.
GOVERNING LAW. This Limited Warranty and Limitation of Liability shall be governed by the laws  of the State of 
• Unauthorized product modification or alteration.
California, U.S.A., and by the laws of  the  United  States,  excluding  their conflicts of laws principles. 
The United 
• Unauthorized use of common carrier communication services accessed through the product.
Nations  Convention  on  Contracts  for  the  International  Sale  of  Goods  is  hereby  excluded  in  its  entirety  from 
• Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or
application to this Limited Warranty and Limitation of Liability.
• Acts of third parties, acts of God, accident, fire, lightning, power surges or outages, or other hazards.
COPYRIGHT.  All  rights  reserved  under International  and  Pan-American  Copyright  Conventions.  No  part  of  the 
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE 
contents of this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into 
REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE 
another language or format, in whole or part, without written consent from Polycom, Inc.
PAID,  AT  POLYCOM’S  OPTION.  TO  THE  FULL  EXTENT  ALLOWED  BY  LAW,  THE  FOREGOING  WARRANTIES  AND 
Do not remove (or allow anybody else to remove) any product identification, copyright or other notices.
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR 
Polycom® and the logo design are registered trademarks and SoundPoint® IP 321/331/335 is a trademark of 
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, 
Polycom, Inc. in the United States, and various countries.
OR  CONDITIONS  OF  MERCHANTABILITY,  FITNESS  FOR  A  PARTICULAR  PURPOSE,  SATISFACTORY  QUALITY, 
The software contained within this product is protected by United States copyright laws and international treaty 
CORRESPONDENCE  WITH  DESCRIPTION,  AND NON-INFRINGEMENT, ALL  OF  WHICH ARE  EXPRESSLY DISCLAIMED. 
provisions. Polycom, Inc., retains title and ownership of all property rights with respect to the software within this 
POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN 
product.
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
SERVICE AGREEMENTS. Please contact your Polycom Authorized Reseller for information about service agreements 
applicable to your product.
ŸOperating temperature: +32 to 104°F (0 to 40°C)
SAFETY AND REGULATORY INFORMATION. This device complies with Part 15 of the FCC Rules. 
ŸRelative humidity: 5% to 95%, noncondensing
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interferences 
ŸStorage temperature: -40 to +160°F (-40 to +70°C)
received, including interference that may cause undesired operation. 
Installation must be performed in accordance with all relevant national wiring rules. L’Installation doit 
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, 
être exécutée conformément à tous les règlements nationaux applicable au filage électrique.
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against 
The outlet to which this apparatus is connected must be installed near the equipment and must always 
harmful interference in a residential installation. This equipment generates, uses and can radiate radio 
be readily accessible. La prise électrique à laquelle l’appareil est branché doit être installée près de 
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful 
l’équipement et doit toujours être facilement accessible.
interference to radio communications. However, there is no guarantee that interference will not occur in a 
This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe 
particular installation. If this equipment does cause harmful interference to radio or television reception, 
[B] sera conforme à la norme NMB-003 du Canada.
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the 
To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to teleconference station 
interference by one or more of the following measures:
network (TNV) circuits. LAN ports contain SELV circuit, and WAN ports contain TNV circuits. Some LAN and 
ŸReorient or relocate the receiving antenna.
WAN ports both use RJ-45 connectors. Use caution when connecting cables. This product is rated 24Vdc, 
ŸIncrease the separation between the equipment and receiver.
0.5A. When used with the optional external power supply (SPS-12A-015, or similar rated PSU), the 
ŸConnect the equipment into an outlet on a circuit different from that to which the receiver is 
power supply shall be a Listed power supply with a LPS output, rated 24V, min. 0.5A.
connected.
This device is Hearing Aid Compatible.
ŸConsult the dealer or anexperienced radio/TV technician for help.
®
Australia warning: This equipment will be inoperable when mains power fails.
This Polycom  SoundPoint IP 321/331/335 is marked with the CE mark. This mark indicates compliance 
Japan:
with  EC  Directive  1999/5/EC.  A  full  copy  of  the  Declaration  of  Conformity  can  be  obtained  from
Polycom Ltd., 270 Bath  Road, Slough, Berkshire, SL1 4DX, UK.
Hereby, Polycom, Inc. declares that the products in this manual are in compliance with the following EU 
directives and regulations:
ŸRestriction of Hazardous Substances (RoHS) 2002/95/EC
ŸWaste Electrical and Electronic Equipment (WEEE) 2002/96/EC
In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not 
expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment.
Operating Ambient Conditions
End User Licens anty, and Safety Notices
1725-12241-001 Rev. C
e, Warr
Contact Information: http://www.polycom.com
Please contact your Polycom Authorized Reseller for assistance. Polycom, Inc. 4750 Willow Road, Pleasanton, CA 94588-2708 USA
Quick Start Guide
Package Contents
Not shown: 
AC Power Cord
(regional variation)
Quick Start Guide
1
4
GHI
PQRS
ABC
2
5
JKL
TUV
8
OPER
0
DEF
3
MNO
6
WXYZ
9
7
Hold
Line 1
Dial
Menu
Line 2
SoundPoint IP 321/331/335
ABC DEF
1 2 3
GHI JK L MNO
4 5 6
TUV
8
WXYZ
PQRS
9
OPER
0
7
Hold
Dial Line 1
Menu Line 2
Polycom (UK) Ltd tímto prohlašuje, že tento Polycom SoundPoint IP 321/331/335 je ve shodě se základními 
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr Polycom SoundPoint IP 321/331/335 
overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Käesolevaga kinnitab Polycom (UK) Ltd seadme Polycom SoundPoint IP 321/331/335 vastavust direktiivi 
1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
Por medio de la presente Polycom (UK) Ltd declara que el Polycom SoundPoint IP 321/331/335 cumple con los 
requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ΔΗΛΩΝΕΙ ΟΤΙ Polycom SoundPoint IP 321/331/335 ΣΥΜΜΟΡΦΩΝΕΤΑΙ 
ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Par la présente Polycom (UK) Ltd déclare que l’appareil Polycom   est conforme aux 
exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
SoundPoint IP 321/331/335
Con la presente Polycom (UK) Ltd dichiara che questo Polycom   è conforme ai 
requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
SoundPoint IP 321/331/335
Hér með lýsir Polycom (UK) Ltd yfir því að Polycom   er í samræmi við grunnkröfur og 
aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC
SoundPoint IP 321/331/335
Ar šo Polycom (UK) Ltd deklarē, ka Polycom SoundPoint IP 321/331/335 atbilst Direktīvas 1999/5/EK būtiskajām 
prasībām un citiem ar to saistītajiem noteikumiem.
Šiuo Polycom (UK) Ltd deklaruoja, kad šis Polycom SoundPoint IP 321/331/335 atitinka esminius reikalavimus ir 
kitas 1999/5/EB Direktyvos nuostatas.
Hierbij verklaart Polycom (UK) Ltd dat het toestel Polycom SoundPoint IP 321/331/335 in overeenstemming is met 
de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan Polycom SoundPoint IP 321/331/335 jikkon-forma mal-ħtiġijiet 
essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a Polycom SoundPoint IP 321/331/335 megfelel a vonatkozó 
alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Polycom (UK) Ltd erklærer herved at utstyret Polycom SoundPoint IP 321/331/335 er i samsvar med de 
grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
Niniejszym Polycom (UK) Ltd oświadcza, że Polycom SoundPoint IP 321/331/335 jest zgodne z zasadniczymi 
wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy 1999/5/WE
Polycom (UK) Ltd declara que este Polycom SoundPoint IP 321/331/335 está conforme com os requisitos 
essenciais e outras disposições da Directiva 1999/5/CE.
Polycom (UK) Ltd izjavlja, da je ta Polycom SoundPoint IP 321/331/335 v skladu z bistvenimi zahtevami in 
ostalimi relevantnimi določili direktive 1999/5/ES.
Polycom (UK) Ltd týmto vyhlasuje, že Polycom SoundPoint IP 321/331/335 spĺňa základné požiadavky a všetky 
príslušné ustanovenia Smernice 1999/5/ES.
Polycom (UK) Ltd vakuuttaa täten että Polycom SoundPoint IP 321/331/335 tyyppinen laite on direktiivin 
1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
Härmed intygar Polycom (UK) Ltd att denna Polycom SoundPoint IP 321/331/335 står I överensstämmelse med 
de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
CE Mark R & TTE Directive (EU Only)
Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät Polycom SoundPoint IP 321/331/335 in Übereinstimmung 
mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Hereby, Polycom (UK) Ltd. declares that this   is in compliance with the essential 
requirements and other relevant provisions of Directive 1999/5/EC.
SoundPoint IP 321/331/335
The software included in this Product, including, without limitation, firmware and all updated thereto, including any  SOFTWARE SUPPORT.  Polycom  will provide support  for  software  running on the  Product  if  all of the following 
conditions are satisfied:
software that may be downloaded electronically via the internet or otherwise (the “Software”) is licensed, not sold.  
• The product is under warranty or is covered by a Polycom service contract;
Customer shall not reverse compile, disassemble, or otherwise reverse engineer, embed with any other software 
• The product is operating on a Polycom-approved partner platform;
product, or modify in any manner with respect thereto, the software in whole or in part.
• The product software is the current major version or the next preceding major version (software 
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product will be free from defects in 
revisions are labeled as “x.y.z,” with the first two digits designating major versions).
workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom 
The product software comes with a 90-day software warranty, providing for software updates (minor releases/bug 
or its authorized reseller.
fixes). To continue to receive support, purchasing a maintenance contract is the most economical solution.
Polycom’s sole obligation under this express warranty shall be, at Polycom’s option and expense, to repair the 
Requests  for  software  support  should  be  made  through  the  Polycom  Reseller  from  whom  the  product  was 
defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if 
purchased.
LIMITATION  OF  LIABILITY.  TO  THE FULL  EXTENT  ALLOWED  BY  LAW,  POLYCOM  EXCLUDES  FOR ITSELF  AND  ITS 
neither of the two foregoing options are reasonably available, Polycom may, on its sole discretion, refund to 
SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, 
Customer the purchase price paid for the defective product. All products that are replaced will become the property 
CONSEQUENTIAL,  INDIRECT,  SPECIAL,  OR  PUNITIVE  DAMAGES  OF  ANY  KIND,  OR  FOR  LOSS  OF  REVENUE  OR 
of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or 
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN 
repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, 
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF 
whichever is longer.
ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH 
Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is 
DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT,  OR REFUND OF THE PURCHASE PRICE PAID, AT 
recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility 
POLYCOM’S  OPTION.  THIS  DISCLAIMER  OF  LIABILITY  FOR  DAMAGES  WILL  NOT  BE  AFFECTED  IF  ANY  REMEDY 
PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or 
DISCLAIMER. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or 
replaced item will be shipped to Customer, at Polycom’s expense, not later than thirty (30) days after Polycom 
the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation 
receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to 
of liability for personal injury, so the above limitations and exclusions may be limited in their application to the 
Customer.
customer. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the 
EXCLUSIONS. Polycom will not be liable under this limited warranty if its testing and examination disclose that the 
duration of the applicable written warranty. This warranty gives the customer specific legal rights which may vary 
alleged defect or malfunction in the product does not exist or results from: 
depending on local law.
• Failure to follow Polycom’s installation, operation, or maintenance instructions.
GOVERNING LAW. This Limited Warranty and Limitation of Liability shall be governed by the laws  of the State of 
• Unauthorized product modification or alteration.
California, U.S.A., and by the laws of  the  United  States,  excluding  their conflicts of laws principles. 
The United 
• Unauthorized use of common carrier communication services accessed through the product.
Nations  Convention  on  Contracts  for  the  International  Sale  of  Goods  is  hereby  excluded  in  its  entirety  from 
• Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or
application to this Limited Warranty and Limitation of Liability.
• Acts of third parties, acts of God, accident, fire, lightning, power surges or outages, or other hazards.
COPYRIGHT.  All  rights  reserved  under International  and  Pan-American  Copyright  Conventions.  No  part  of  the 
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE 
contents of this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into 
REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE 
another language or format, in whole or part, without written consent from Polycom, Inc.
PAID,  AT  POLYCOM’S  OPTION.  TO  THE  FULL  EXTENT  ALLOWED  BY  LAW,  THE  FOREGOING  WARRANTIES  AND 
Do not remove (or allow anybody else to remove) any product identification, copyright or other notices.
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR 
Polycom® and the logo design are registered trademarks and SoundPoint® IP 321/331/335 is a trademark of 
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, 
Polycom, Inc. in the United States, and various countries.
OR  CONDITIONS  OF  MERCHANTABILITY,  FITNESS  FOR  A  PARTICULAR  PURPOSE,  SATISFACTORY  QUALITY, 
The software contained within this product is protected by United States copyright laws and international treaty 
CORRESPONDENCE  WITH  DESCRIPTION,  AND NON-INFRINGEMENT, ALL  OF  WHICH ARE  EXPRESSLY DISCLAIMED. 
provisions. Polycom, Inc., retains title and ownership of all property rights with respect to the software within this 
POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN 
product.
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
SERVICE AGREEMENTS. Please contact your Polycom Authorized Reseller for information about service agreements 
applicable to your product.
ŸOperating temperature: +32 to 104°F (0 to 40°C)
SAFETY AND REGULATORY INFORMATION. This device complies with Part 15 of the FCC Rules. 
ŸRelative humidity: 5% to 95%, noncondensing
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interferences 
ŸStorage temperature: -40 to +160°F (-40 to +70°C)
received, including interference that may cause undesired operation. 
Installation must be performed in accordance with all relevant national wiring rules. L’Installation doit 
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, 
être exécutée conformément à tous les règlements nationaux applicable au filage électrique.
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against 
The outlet to which this apparatus is connected must be installed near the equipment and must always 
harmful interference in a residential installation. This equipment generates, uses and can radiate radio 
be readily accessible. La prise électrique à laquelle l’appareil est branché doit être installée près de 
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful 
l’équipement et doit toujours être facilement accessible.
interference to radio communications. However, there is no guarantee that interference will not occur in a 
This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe 
particular installation. If this equipment does cause harmful interference to radio or television reception, 
[B] sera conforme à la norme NMB-003 du Canada.
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the 
To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to teleconference station 
interference by one or more of the following measures:
network (TNV) circuits. LAN ports contain SELV circuit, and WAN ports contain TNV circuits. Some LAN and 
ŸReorient or relocate the receiving antenna.
WAN ports both use RJ-45 connectors. Use caution when connecting cables. This product is rated 24Vdc, 
ŸIncrease the separation between the equipment and receiver.
0.5A. When used with the optional external power supply (SPS-12A-015, or similar rated PSU), the 
ŸConnect the equipment into an outlet on a circuit different from that to which the receiver is 
power supply shall be a Listed power supply with a LPS output, rated 24V, min. 0.5A.
connected.
This device is Hearing Aid Compatible.
ŸConsult the dealer or anexperienced radio/TV technician for help.
®
Australia warning: This equipment will be inoperable when mains power fails.
This Polycom  SoundPoint IP 321/331/335 is marked with the CE mark. This mark indicates compliance 
Japan:
with  EC  Directive  1999/5/EC.  A  full  copy  of  the  Declaration  of  Conformity  can  be  obtained  from
Polycom Ltd., 270 Bath  Road, Slough, Berkshire, SL1 4DX, UK.
Hereby, Polycom, Inc. declares that the products in this manual are in compliance with the following EU 
directives and regulations:
ŸRestriction of Hazardous Substances (RoHS) 2002/95/EC
ŸWaste Electrical and Electronic Equipment (WEEE) 2002/96/EC
In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not 
expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment.
Operating Ambient Conditions
End User Licens anty, and Safety Notices
1725-12241-001 Rev. C
e, Warr
Contact Information: http://www.polycom.com
Please contact your Polycom Authorized Reseller for assistance. Polycom, Inc. 4750 Willow Road, Pleasanton, CA 94588-2708 USA
Quick Start Guide
Package Contents
Not shown: 
AC Power Cord
(regional variation)
Quick Start Guide
1
4
GHI
PQRS
ABC
2
5
JKL
TUV
8
OPER
0
DEF
3
MNO
6
WXYZ
9
7
Hold
Line 1
Dial
Menu
Line 2
SoundPoint IP 321/331/335
ABC DEF
1 2 3
GHI JK L MNO
4 5 6
TUV
8
WXYZ
PQRS
9
OPER
0
7
Hold
Dial Line 1
Menu Line 2
Polycom (UK) Ltd tímto prohlašuje, že tento Polycom SoundPoint IP 321/331/335 je ve shodě se základními 
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr Polycom SoundPoint IP 321/331/335 
overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Käesolevaga kinnitab Polycom (UK) Ltd seadme Polycom SoundPoint IP 321/331/335 vastavust direktiivi 
1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
Por medio de la presente Polycom (UK) Ltd declara que el Polycom SoundPoint IP 321/331/335 cumple con los 
requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ΔΗΛΩΝΕΙ ΟΤΙ Polycom SoundPoint IP 321/331/335 ΣΥΜΜΟΡΦΩΝΕΤΑΙ 
ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Par la présente Polycom (UK) Ltd déclare que l’appareil Polycom   est conforme aux 
exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
SoundPoint IP 321/331/335
Con la presente Polycom (UK) Ltd dichiara che questo Polycom   è conforme ai 
requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
SoundPoint IP 321/331/335
Hér með lýsir Polycom (UK) Ltd yfir því að Polycom   er í samræmi við grunnkröfur og 
aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC
SoundPoint IP 321/331/335
Ar šo Polycom (UK) Ltd deklarē, ka Polycom SoundPoint IP 321/331/335 atbilst Direktīvas 1999/5/EK būtiskajām 
prasībām un citiem ar to saistītajiem noteikumiem.
Šiuo Polycom (UK) Ltd deklaruoja, kad šis Polycom SoundPoint IP 321/331/335 atitinka esminius reikalavimus ir 
kitas 1999/5/EB Direktyvos nuostatas.
Hierbij verklaart Polycom (UK) Ltd dat het toestel Polycom SoundPoint IP 321/331/335 in overeenstemming is met 
de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan Polycom SoundPoint IP 321/331/335 jikkon-forma mal-ħtiġijiet 
essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a Polycom SoundPoint IP 321/331/335 megfelel a vonatkozó 
alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Polycom (UK) Ltd erklærer herved at utstyret Polycom SoundPoint IP 321/331/335 er i samsvar med de 
grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
Niniejszym Polycom (UK) Ltd oświadcza, że Polycom SoundPoint IP 321/331/335 jest zgodne z zasadniczymi 
wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy 1999/5/WE
Polycom (UK) Ltd declara que este Polycom SoundPoint IP 321/331/335 está conforme com os requisitos 
essenciais e outras disposições da Directiva 1999/5/CE.
Polycom (UK) Ltd izjavlja, da je ta Polycom SoundPoint IP 321/331/335 v skladu z bistvenimi zahtevami in 
ostalimi relevantnimi določili direktive 1999/5/ES.
Polycom (UK) Ltd týmto vyhlasuje, že Polycom SoundPoint IP 321/331/335 spĺňa základné požiadavky a všetky 
príslušné ustanovenia Smernice 1999/5/ES.
Polycom (UK) Ltd vakuuttaa täten että Polycom SoundPoint IP 321/331/335 tyyppinen laite on direktiivin 
1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
Härmed intygar Polycom (UK) Ltd att denna Polycom SoundPoint IP 321/331/335 står I överensstämmelse med 
de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
CE Mark R & TTE Directive (EU Only)
Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät Polycom SoundPoint IP 321/331/335 in Übereinstimmung 
mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Hereby, Polycom (UK) Ltd. declares that this   is in compliance with the essential 
requirements and other relevant provisions of Directive 1999/5/EC.
SoundPoint IP 321/331/335
The software included in this Product, including, without limitation, firmware and all updated thereto, including any  SOFTWARE SUPPORT.  Polycom  will provide support  for  software  running on the  Product  if  all of the following 
conditions are satisfied:
software that may be downloaded electronically via the internet or otherwise (the “Software”) is licensed, not sold.  
• The product is under warranty or is covered by a Polycom service contract;
Customer shall not reverse compile, disassemble, or otherwise reverse engineer, embed with any other software 
• The product is operating on a Polycom-approved partner platform;
product, or modify in any manner with respect thereto, the software in whole or in part.
• The product software is the current major version or the next preceding major version (software 
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product will be free from defects in 
revisions are labeled as “x.y.z,” with the first two digits designating major versions).
workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom 
The product software comes with a 90-day software warranty, providing for software updates (minor releases/bug 
or its authorized reseller.
fixes). To continue to receive support, purchasing a maintenance contract is the most economical solution.
Polycom’s sole obligation under this express warranty shall be, at Polycom’s option and expense, to repair the 
Requests  for  software  support  should  be  made  through  the  Polycom  Reseller  from  whom  the  product  was 
defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if 
purchased.
LIMITATION  OF  LIABILITY.  TO  THE FULL  EXTENT  ALLOWED  BY  LAW,  POLYCOM  EXCLUDES  FOR ITSELF  AND  ITS 
neither of the two foregoing options are reasonably available, Polycom may, on its sole discretion, refund to 
SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, 
Customer the purchase price paid for the defective product. All products that are replaced will become the property 
CONSEQUENTIAL,  INDIRECT,  SPECIAL,  OR  PUNITIVE  DAMAGES  OF  ANY  KIND,  OR  FOR  LOSS  OF  REVENUE  OR 
of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or 
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN 
repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, 
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF 
whichever is longer.
ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH 
Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is 
DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT,  OR REFUND OF THE PURCHASE PRICE PAID, AT 
recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility 
POLYCOM’S  OPTION.  THIS  DISCLAIMER  OF  LIABILITY  FOR  DAMAGES  WILL  NOT  BE  AFFECTED  IF  ANY  REMEDY 
PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or 
DISCLAIMER. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or 
replaced item will be shipped to Customer, at Polycom’s expense, not later than thirty (30) days after Polycom 
the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation 
receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to 
of liability for personal injury, so the above limitations and exclusions may be limited in their application to the 
Customer.
customer. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the 
EXCLUSIONS. Polycom will not be liable under this limited warranty if its testing and examination disclose that the 
duration of the applicable written warranty. This warranty gives the customer specific legal rights which may vary 
alleged defect or malfunction in the product does not exist or results from: 
depending on local law.
• Failure to follow Polycom’s installation, operation, or maintenance instructions.
GOVERNING LAW. This Limited Warranty and Limitation of Liability shall be governed by the laws  of the State of 
• Unauthorized product modification or alteration.
California, U.S.A., and by the laws of  the  United  States,  excluding  their conflicts of laws principles. 
The United 
• Unauthorized use of common carrier communication services accessed through the product.
Nations  Convention  on  Contracts  for  the  International  Sale  of  Goods  is  hereby  excluded  in  its  entirety  from 
• Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or
application to this Limited Warranty and Limitation of Liability.
• Acts of third parties, acts of God, accident, fire, lightning, power surges or outages, or other hazards.
COPYRIGHT.  All  rights  reserved  under International  and  Pan-American  Copyright  Conventions.  No  part  of  the 
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE 
contents of this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into 
REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE 
another language or format, in whole or part, without written consent from Polycom, Inc.
PAID,  AT  POLYCOM’S  OPTION.  TO  THE  FULL  EXTENT  ALLOWED  BY  LAW,  THE  FOREGOING  WARRANTIES  AND 
Do not remove (or allow anybody else to remove) any product identification, copyright or other notices.
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR 
Polycom® and the logo design are registered trademarks and SoundPoint® IP 321/331/335 is a trademark of 
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, 
Polycom, Inc. in the United States, and various countries.
OR  CONDITIONS  OF  MERCHANTABILITY,  FITNESS  FOR  A  PARTICULAR  PURPOSE,  SATISFACTORY  QUALITY, 
The software contained within this product is protected by United States copyright laws and international treaty 
CORRESPONDENCE  WITH  DESCRIPTION,  AND NON-INFRINGEMENT, ALL  OF  WHICH ARE  EXPRESSLY DISCLAIMED. 
provisions. Polycom, Inc., retains title and ownership of all property rights with respect to the software within this 
POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN 
product.
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
SERVICE AGREEMENTS. Please contact your Polycom Authorized Reseller for information about service agreements 
applicable to your product.
ŸOperating temperature: +32 to 104°F (0 to 40°C)
SAFETY AND REGULATORY INFORMATION. This device complies with Part 15 of the FCC Rules. 
ŸRelative humidity: 5% to 95%, noncondensing
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interferences 
ŸStorage temperature: -40 to +160°F (-40 to +70°C)
received, including interference that may cause undesired operation. 
Installation must be performed in accordance with all relevant national wiring rules. L’Installation doit 
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, 
être exécutée conformément à tous les règlements nationaux applicable au filage électrique.
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against 
The outlet to which this apparatus is connected must be installed near the equipment and must always 
harmful interference in a residential installation. This equipment generates, uses and can radiate radio 
be readily accessible. La prise électrique à laquelle l’appareil est branché doit être installée près de 
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful 
l’équipement et doit toujours être facilement accessible.
interference to radio communications. However, there is no guarantee that interference will not occur in a 
This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe 
particular installation. If this equipment does cause harmful interference to radio or television reception, 
[B] sera conforme à la norme NMB-003 du Canada.
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the 
To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to teleconference station 
interference by one or more of the following measures:
network (TNV) circuits. LAN ports contain SELV circuit, and WAN ports contain TNV circuits. Some LAN and 
ŸReorient or relocate the receiving antenna.
WAN ports both use RJ-45 connectors. Use caution when connecting cables. This product is rated 24Vdc, 
ŸIncrease the separation between the equipment and receiver.
0.5A. When used with the optional external power supply (SPS-12A-015, or similar rated PSU), the 
ŸConnect the equipment into an outlet on a circuit different from that to which the receiver is 
power supply shall be a Listed power supply with a LPS output, rated 24V, min. 0.5A.
connected.
This device is Hearing Aid Compatible.
ŸConsult the dealer or anexperienced radio/TV technician for help.
®
Australia warning: This equipment will be inoperable when mains power fails.
This Polycom  SoundPoint IP 321/331/335 is marked with the CE mark. This mark indicates compliance 
Japan:
with  EC  Directive  1999/5/EC.  A  full  copy  of  the  Declaration  of  Conformity  can  be  obtained  from
Polycom Ltd., 270 Bath  Road, Slough, Berkshire, SL1 4DX, UK.
Hereby, Polycom, Inc. declares that the products in this manual are in compliance with the following EU 
directives and regulations:
ŸRestriction of Hazardous Substances (RoHS) 2002/95/EC
ŸWaste Electrical and Electronic Equipment (WEEE) 2002/96/EC
In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not 
expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment.
Operating Ambient Conditions
End User Licens anty, and Safety Notices
1725-12241-001 Rev. C
e, Warr
Contact Information: http://www.polycom.com
Please contact your Polycom Authorized Reseller for assistance. Polycom, Inc. 4750 Willow Road, Pleasanton, CA 94588-2708 USA
Quick Start Guide
Package Contents
Not shown: 
AC Power Cord
(regional variation)
Quick Start Guide
1
4
GHI
PQRS
ABC
2
5
JKL
TUV
8
OPER
0
DEF
3
MNO
6
WXYZ
9
7
Hold
Line 1
Dial
Menu
Line 2
SoundPoint IP 321/331/335
ABC DEF
1 2 3
GHI JK L MNO
4 5 6
TUV
8
WXYZ
PQRS
9
OPER
0
7
Hold
Dial Line 1
Menu Line 2
Polycom (UK) Ltd tímto prohlašuje, že tento Polycom SoundPoint IP 321/331/335 je ve shodě se základními 
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr Polycom SoundPoint IP 321/331/335 
overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Käesolevaga kinnitab Polycom (UK) Ltd seadme Polycom SoundPoint IP 321/331/335 vastavust direktiivi 
1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
Por medio de la presente Polycom (UK) Ltd declara que el Polycom SoundPoint IP 321/331/335 cumple con los 
requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ΔΗΛΩΝΕΙ ΟΤΙ Polycom SoundPoint IP 321/331/335 ΣΥΜΜΟΡΦΩΝΕΤΑΙ 
ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Par la présente Polycom (UK) Ltd déclare que l’appareil Polycom   est conforme aux 
exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
SoundPoint IP 321/331/335
Con la presente Polycom (UK) Ltd dichiara che questo Polycom   è conforme ai 
requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
SoundPoint IP 321/331/335
Hér með lýsir Polycom (UK) Ltd yfir því að Polycom   er í samræmi við grunnkröfur og 
aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC
SoundPoint IP 321/331/335
Ar šo Polycom (UK) Ltd deklarē, ka Polycom SoundPoint IP 321/331/335 atbilst Direktīvas 1999/5/EK būtiskajām 
prasībām un citiem ar to saistītajiem noteikumiem.
Šiuo Polycom (UK) Ltd deklaruoja, kad šis Polycom SoundPoint IP 321/331/335 atitinka esminius reikalavimus ir 
kitas 1999/5/EB Direktyvos nuostatas.
Hierbij verklaart Polycom (UK) Ltd dat het toestel Polycom SoundPoint IP 321/331/335 in overeenstemming is met 
de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan Polycom SoundPoint IP 321/331/335 jikkon-forma mal-ħtiġijiet 
essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a Polycom SoundPoint IP 321/331/335 megfelel a vonatkozó 
alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Polycom (UK) Ltd erklærer herved at utstyret Polycom SoundPoint IP 321/331/335 er i samsvar med de 
grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
Niniejszym Polycom (UK) Ltd oświadcza, że Polycom SoundPoint IP 321/331/335 jest zgodne z zasadniczymi 
wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy 1999/5/WE
Polycom (UK) Ltd declara que este Polycom SoundPoint IP 321/331/335 está conforme com os requisitos 
essenciais e outras disposições da Directiva 1999/5/CE.
Polycom (UK) Ltd izjavlja, da je ta Polycom SoundPoint IP 321/331/335 v skladu z bistvenimi zahtevami in 
ostalimi relevantnimi določili direktive 1999/5/ES.
Polycom (UK) Ltd týmto vyhlasuje, že Polycom SoundPoint IP 321/331/335 spĺňa základné požiadavky a všetky 
príslušné ustanovenia Smernice 1999/5/ES.
Polycom (UK) Ltd vakuuttaa täten että Polycom SoundPoint IP 321/331/335 tyyppinen laite on direktiivin 
1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
Härmed intygar Polycom (UK) Ltd att denna Polycom SoundPoint IP 321/331/335 står I överensstämmelse med 
de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
CE Mark R & TTE Directive (EU Only)
Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät Polycom SoundPoint IP 321/331/335 in Übereinstimmung 
mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Hereby, Polycom (UK) Ltd. declares that this   is in compliance with the essential 
requirements and other relevant provisions of Directive 1999/5/EC.
SoundPoint IP 321/331/335
The software included in this Product, including, without limitation, firmware and all updated thereto, including any  SOFTWARE SUPPORT.  Polycom  will provide  support for software running  on  the  Product  if all  of the following 
conditions are satisfied:
software that may be downloaded electronically via the internet or otherwise (the “Software”) is licensed, not sold.  
• The product is under warranty or is covered by a Polycom service contract;
Customer shall not reverse compile, disassemble, or otherwise reverse engineer, embed with any other software 
• The product is operating on a Polycom-approved partner platform;
product, or modify in any manner with respect thereto, the software in whole or in part.
• The product software is the current major version or the next preceding major version (software 
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product will be free from defects in 
revisions are labeled as “x.y.z,” with the first two digits designating major versions).
workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom 
The product software comes with a 90-day software warranty, providing for software updates (minor releases/bug 
or its authorized reseller.
fixes). To continue to receive support, purchasing a maintenance contract is the most economical solution.
Polycom’s sole obligation under this express warranty shall be, at Polycom’s option and expense, to repair the 
Requests  for  software  support  should  be  made  through  the  Polycom  Reseller  from  whom  the  product  was 
defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if 
purchased.
LIMITATION  OF  LIABILITY.  TO  THE  FULL  EXTENT  ALLOWED  BY LAW,  POLYCOM  EXCLUDES  FOR  ITSELF  AND  ITS 
neither of the two foregoing options are reasonably available, Polycom may, on its sole discretion, refund to 
SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, 
Customer the purchase price paid for the defective product. All products that are replaced will become the property 
CONSEQUENTIAL,  INDIRECT,  SPECIAL,  OR  PUNITIVE  DAMAGES  OF  ANY  KIND,  OR  FOR  LOSS  OF  REVENUE  OR 
of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or 
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN 
repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, 
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF 
whichever is longer.
ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH 
Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is 
DAMAGES, AND LIMITS ITS LIABILITY  TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 
recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility 
POLYCOM’S  OPTION.  THIS  DISCLAIMER  OF  LIABILITY  FOR  DAMAGES  WILL  NOT  BE  AFFECTED  IF  ANY  REMEDY 
PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or 
DISCLAIMER. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or 
replaced item will be shipped to Customer, at Polycom’s expense, not later than thirty (30) days after Polycom 
the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation 
receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to 
of liability for personal injury, so the above limitations and exclusions may be limited in their application to the 
Customer.
customer. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the 
EXCLUSIONS. Polycom will not be liable under this limited warranty if its testing and examination disclose that the 
duration of the applicable written warranty. This warranty gives the customer specific legal rights which may vary 
alleged defect or malfunction in the product does not exist or results from: 
depending on local law.
• Failure to follow Polycom’s installation, operation, or maintenance instructions.
GOVERNING LAW. This Limited Warranty and Limitation of Liability shall be governed by the laws  of the State of 
• Unauthorized product modification or alteration.
California, U.S.A., and by  the  laws of the United States, excluding  their  conflicts of laws principles. 
The United 
• Unauthorized use of common carrier communication services accessed through the product.
Nations  Convention  on  Contracts  for  the  International  Sale  of  Goods  is  hereby  excluded  in  its  entirety  from 
• Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control; or
application to this Limited Warranty and Limitation of Liability.
• Acts of third parties, acts of God, accident, fire, lightning, power surges or outages, or other hazards.
COPYRIGHT.  All  rights  reserved  under  International  and  Pan-American  Copyright  Conventions.  No  part  of  the 
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE 
contents of this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into 
REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE 
another language or format, in whole or part, without written consent from Polycom, Inc.
PAID,  AT  POLYCOM’S  OPTION.  TO  THE  FULL  EXTENT  ALLOWED  BY  LAW,  THE  FOREGOING  WARRANTIES  AND 
Do not remove (or allow anybody else to remove) any product identification, copyright or other notices.
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR 
Polycom® and the logo design are registered trademarks and SoundPoint® IP 321/331/335 is a trademark of 
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, 
Polycom, Inc. in the United States, and various countries.
OR  CONDITIONS  OF  MERCHANTABILITY,  FITNESS  FOR  A  PARTICULAR  PURPOSE,  SATISFACTORY  QUALITY, 
The software  contained within this product is protected by United States copyright laws and international treaty 
CORRESPONDENCE  WITH  DESCRIPTION,  AND  NON-INFRINGEMENT,  ALL OF  WHICH ARE EXPRESSLY  DISCLAIMED. 
provisions. Polycom, Inc., retains title and ownership of all property rights with respect to the software within this 
POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN 
product.
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
SERVICE AGREEMENTS. Please contact your Polycom Authorized Reseller for information about service agreements 
applicable to your product.
ŸOperating temperature: +32 to 104°F (0 to 40°C)
SAFETY AND REGULATORY INFORMATION. This device complies with Part 15 of the FCC Rules. 
ŸRelative humidity: 5% to 95%, noncondensing
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interferences 
ŸStorage temperature: -40 to +160°F (-40 to +70°C)
received, including interference that may cause undesired operation. 
Installation must be performed in accordance with all relevant national wiring rules. L’Installation doit 
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, 
être exécutée conformément à tous les règlements nationaux applicable au filage électrique.
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against 
The outlet to which this apparatus is connected must be installed near the equipment and must always 
harmful interference in a residential installation. This equipment generates, uses and can radiate radio 
be readily accessible. La prise électrique à laquelle l’appareil est branché doit être installée près de 
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful 
l’équipement et doit toujours être facilement accessible.
interference to radio communications. However, there is no guarantee that interference will not occur in a 
This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe 
particular installation. If this equipment does cause harmful interference to radio or television reception, 
[B] sera conforme à la norme NMB-003 du Canada.
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the 
To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to teleconference station 
interference by one or more of the following measures:
network (TNV) circuits. LAN ports contain SELV circuit, and WAN ports contain TNV circuits. Some LAN and 
ŸReorient or relocate the receiving antenna.
WAN ports both use RJ-45 connectors. Use caution when connecting cables. This product is rated 24Vdc, 
ŸIncrease the separation between the equipment and receiver.
0.5A. When used with the optional external power supply (SPS-12A-015, or similar rated PSU), the 
ŸConnect the equipment into an outlet on a circuit different from that to which the receiver is 
power supply shall be a Listed power supply with a LPS output, rated 24V, min. 0.5A.
connected.
This device is Hearing Aid Compatible.
ŸConsult the dealer or anexperienced radio/TV technician for help.
®
Australia warning: This equipment will be inoperable when mains power fails.
This Polycom  SoundPoint IP 321/331/335 is marked with the CE mark. This mark indicates compliance 
Japan:
with  EC  Directive  1999/5/EC.  A  full  copy  of  the  Declaration  of  Conformity  can  be  obtained  from
Polycom Ltd., 270Bath  Road, Slough, Berkshire, SL1 4DX, UK.
Hereby, Polycom, Inc. declares that the products in this manual are in compliance with the following EU 
directives and regulations:
ŸRestriction of Hazardous Substances (RoHS) 2002/95/EC
ŸWaste Electrical and Electronic Equipment (WEEE) 2002/96/EC
In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not 
expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment.
Operating Ambient Conditions
End User Licens anty, and Safety Notices
1725-12241-001 Rev. C
e, Warr
Contact Information: http://www.polycom.com
Please contact your Polycom Authorized Reseller for assistance. Polycom, Inc. 4750 Willow Road, Pleasanton, CA 94588-2708 USA
Quick Start Guide
Package Contents
Not shown: 
AC Power Cord
(regional variation)
Quick Start Guide
1
4
GHI
PQRS
ABC
2
5
JKL
TUV
8
OPER
0
DEF
3
MNO
6
WXYZ
9
7
Hold
Line 1
Dial
Menu
Line 2
SoundPoint IP 321/331/335
ABC DEF
1 2 3
GHI JK L MNO
4 5 6
TUV
8
WXYZ
PQRS
9
OPER
0
7
Hold
Dial Line 1
Menu Line 2
Polycom (UK) Ltd tímto prohlašuje, že tento Polycom SoundPoint IP 321/331/335 je ve shodě se základními 
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr Polycom SoundPoint IP 321/331/335 
overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Käesolevaga kinnitab Polycom (UK) Ltd seadme Polycom SoundPoint IP 321/331/335 vastavust direktiivi 
1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
Por medio de la presente Polycom (UK) Ltd declara que el Polycom SoundPoint IP 321/331/335 cumple con los 
requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ΔΗΛΩΝΕΙ ΟΤΙ Polycom SoundPoint IP 321/331/335 ΣΥΜΜΟΡΦΩΝΕΤΑΙ 
ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Par la présente Polycom (UK) Ltd déclare que l’appareil Polycom   est conforme aux 
exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
SoundPoint IP 321/331/335
Con la presente Polycom (UK) Ltd dichiara che questo Polycom   è conforme ai 
requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
SoundPoint IP 321/331/335
Hér með lýsir Polycom (UK) Ltd yfir því að Polycom   er í samræmi við grunnkröfur og 
aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC
SoundPoint IP 321/331/335
Ar šo Polycom (UK) Ltd deklarē, ka Polycom SoundPoint IP 321/331/335 atbilst Direktīvas 1999/5/EK būtiskajām 
prasībām un citiem ar to saistītajiem noteikumiem.
Šiuo Polycom (UK) Ltd deklaruoja, kad šis Polycom SoundPoint IP 321/331/335 atitinka esminius reikalavimus ir 
kitas 1999/5/EB Direktyvos nuostatas.
Hierbij verklaart Polycom (UK) Ltd dat het toestel Polycom SoundPoint IP 321/331/335 in overeenstemming is met 
de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan Polycom SoundPoint IP 321/331/335 jikkon-forma mal-ħtiġijiet 
essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a Polycom SoundPoint IP 321/331/335 megfelel a vonatkozó 
alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Polycom (UK) Ltd erklærer herved at utstyret Polycom SoundPoint IP 321/331/335 er i samsvar med de 
grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
Niniejszym Polycom (UK) Ltd oświadcza, że Polycom SoundPoint IP 321/331/335 jest zgodne z zasadniczymi 
wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy 1999/5/WE
Polycom (UK) Ltd declara que este Polycom SoundPoint IP 321/331/335 está conforme com os requisitos 
essenciais e outras disposições da Directiva 1999/5/CE.
Polycom (UK) Ltd izjavlja, da je ta Polycom SoundPoint IP 321/331/335 v skladu z bistvenimi zahtevami in 
ostalimi relevantnimi določili direktive 1999/5/ES.
Polycom (UK) Ltd týmto vyhlasuje, že Polycom SoundPoint IP 321/331/335 spĺňa základné požiadavky a všetky 
príslušné ustanovenia Smernice 1999/5/ES.
Polycom (UK) Ltd vakuuttaa täten että Polycom SoundPoint IP 321/331/335 tyyppinen laite on direktiivin 
1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
Härmed intygar Polycom (UK) Ltd att denna Polycom SoundPoint IP 321/331/335 står I överensstämmelse med 
de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
CE Mark R & TTE Directive (EU Only)
Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät Polycom SoundPoint IP 321/331/335 in Übereinstimmung 
mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Hereby, Polycom (UK) Ltd. declares that this   is in compliance with the essential 
requirements and other relevant provisions of Directive 1999/5/EC.
SoundPoint IP 321/331/335
D.
E.
F. G.
Quick
Start
Guide
A.
B
C