Virtual Communications Express
Quick Start Guide: Polycom 335 SoundPoint IP Phone
6
Feature Access Codes
In addition to managing your phone features from your phone and My Phone dashboard, you can also use
Feature Access Codes. Refer to the Feature Access Codes Reference Guide for a list of codes.
Conference Calls
1. Connect to the first party.
2. Press the Conf soft key to create a new call. The active call is placed on hold.
3. Place a call to the second party.
4. When the second party answers, press the Conf soft key again to join all parties in the conference.
• Placing the conference on hold places all parties on hold.
• Press the Split soft key to split the conference into two separate calls on hold.
• Press the Join soft key to create a conference between an active and held call.
Voice Mail
Use the default password you received in your welcome email to set up your voice mail. You can configure
this feature on the My Phone dashboard. Refer to the Voice Mail User Guide for more information.
Setup
1. Press .
2. Select Features > Messages.
3. Press the Connect soft key.
4. Enter your default passcode.
5. Enter a new passcode. Passcodes must be between 4 - 8 digits.
6. Enter your new passcode again.
7. Record your personalized name (e.g., your first and last name).
8. Press # to save.
9. Press 2 to record your Busy Greeting. This is the message callers hear if you are on an active call.
• Press 1 to record your Busy Greeting Message.
• Press # to save and return to the previous menu.
10. Press 3 to record your No Answer Greeting. This is the message callers hear if you do not answer.
• Press 1 to record your No Answer Greeting.
• Press # to save and return to the previous menu.
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