Quick Tip
SoundPoint ® IP, SIP 3.1.0
6
To place a new call on your own line:
>>
Press the line key adjacent to a line on your phone or press the New Call
soft key.
You do not answer the call on the remote line.
If you have more than one remote line that is ringing, the caller ID for the line
that rang first appears. Both Z Wong and Ben North’s lines show the ringing
icon.Heleen Cooper’s line shows the busy icon.
To obtain information or answer a call on a different remote line to the one
displayed, do the following:
• To answer a call, quickly press the line key adjacent to any remote line that
is ringing (Directed Call Pickup).
• To obtain more information about the call(s) on the remote line, press and
hold the line key adjacent to the remote line that is ringing.
Remote Line is Ringing and Has One or More Active or Held Calls
If there is more than one call present on the remote line (for example, there
may be an active call and several calls on hold), you can scroll through the calls
and view the caller ID for each call.
In the following figure, both Helen Cooper and Ben North’s lines show the
busy icon, while Z Won’s line shows the ringing icon.
The LED adjacent to the remote line that is ringing flashes green and red if
there are one or more active or held calls and one or more incoming calls on
the remote line.
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